I’m the original owner. I’ve been trying to learn as much as I can about the system. It was a new system for my pool guy. All last I struggled to maintain healthy chlorine levels. This is year two and I really want to use it this year. I’ve been reading about the relay polarity and mine is off according to the panel. I went to the troubleshooting guide but I don’t understand how to turn it on. It lists the steps but it’s not making sense to me. I think this has to be activated in order for me to get chlorine??? Any help would be greatly appreciated.
Relay polarity is automatic -- you can't choose it.
What you're seeing is the OmniLogic app's diagnostics page for the chlorinator. You have it set to 70%, so it should read 'Chlorinating' frequently from the top level status page. When it's chlorinating, then you can poke into diagnostics to see what the polarity is (K1 or K2), the amps drawn, current voltage, etc.
It's basically set in and forget it (to an extent). In my case, I've had it programmed between 25%-35% so far this Spring, which has been enough to keep me chlorine in-range. In fact, on a few occasions--like multiple cloudy days with lower UV--I've needed to reduce the percent production to avoid having too much chlorine in the pool.
I'm also new to a SWCG. The biggest help I've found so far is using my TFPro Salt kit to do a 'full panel' chemistry set once a week, while testing pH and free chlorine (FC) every 1-3 days. This has helped to establish a baseline for where levels are but, more importantly, to get a better sense for chlorine demand.
I'm sitting right about 50-60ppm CYA at the moment (slowly increasing by adding CYA granules to skimmer via an aquarium fine mesh bag). Therefore, I'm looking to keep my FC between 4-7ppm. When I see it drifting too high over a few days, I'll bump down my chlorine production. When I see it trending too low, I'll bump production up.