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    Mastertemp 400K BTU HD - Making a vibration or metal rubbing noise?

    I did reach out to my PB already with the same clip, but I figured I would ask on here as well. I noticed a metal vibrating sound or metal rubbing sound making some sort of high pitch noise when my heater is running. It is less than a year old, not sure if there is anything wrong with it or...
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    Pentair Mastertemp HD 400K slow heating or too high of expectation?

    I have noticed that the time it takes to heat this spa at my new house is significantly longer than the amount it took to heat my spa at my old house. I know this spa is a little bit larger but not overly larger. Currently, I have the spa at 3275 RPM and a Mastertemp HD 400K BTU heater. I...
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    Spa jet sputtering? Clogged or under powered?

    Trying to figure out whether my jet is clogged or it is underpowered blower. I have a 1hp Silencer. When the pump is off, the blower seems to be hitting all the nets properly. When the pump is on and then lower, it starts to sputter. Any help would be appreciated.
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    Does this Pebbletec warrant any concern?

    Just trying to gauge if the installers did a poor job or this is within normal range. I didn’t experience this much noise on my first pool. Here are some photos.
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    Just got Pebbletec 7 days ago and pool tech dumped salt into it… should I be concerned?

    I just got Pebbletec put in about 7 days ago, my PB and pebble installer said absolutely no salt for 28 days. Well, my PB also has an independent group balance the pool for the first month. Today, I saw the tech was there and by the time I noticed the bag of salt, it was in his hands and...
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    Jandy JXI - not working, no code?

    My Jandy JXI worked great yesterday, heated my pool, noticed late in the day that it sounded pretty loud, much louder than usual. So I turned it off. Inspected it this morning, insides looked clean, turned it on, it didn't fire this time. I'm going to call my tech on Tuesday but anything...
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    Texas: Anything to do to prepare for cold snap?

    All, I know the pump has a freeze protection but I am just double checking I don't need to do anything. It looks as if the top layer of water is beginning to ice over. Pump is still running fine. Water level is decent right now. Nasty little cold spell we have ripping through the South...
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    Jandy JXI "CHECK IGN STEPS"?

    I have a Jandy JXI400 heater. Little over 4 years old. Flawless operation, never had an issue ever. However, tonight, it had one. I saw the spa hit 100 deg and got my suit on. Jumped in and noticed it dropped to 99... Then 98. Walked over to heater and it said "CHECK IGN STEPS". I decided to...
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    Polaris 280 - getting lazy on the job lately

    I've had the Polaris 280 for about 4 years now. Besides replacing the bags and one of the swivel joints, it is been a champ. However, lately I have noticed a good amount of fine dirt in places I feel the Polaris should be covering. Not sure how to troubleshoot it. Could be a suction issue...
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    Pebbletec - light rings? is this a warranty issue?

    I've noticed that there are some light spots around the pool mainly on the bends and curves. It seems like the pebbletec is wearing funny. Pool builder is stating it is a water chemistry thing, but I check it weekly and don't believe that. My thought was that it is natural wearing and curves...
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    Spa Spillway leaking? Need a sealant?

    Got an interesting one, pool is about 4 years old, I noticed that the face of the spillway was wet and the top of it was dry. It appears the water is seeping through the grout or underneath the rock and the plaster. From the first picture, the water level use to settle at the red line and now...
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    Spa spillway leaking underneath spillway?

    I noticed the other day when the spa was turned off that there was no water coming over top the spillway, but water was still running down the tile. My guess is the mortar is shot and I will have to get it fixed. Is this something I can patch myself? I called a repair company and they wanted...
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    Salt Cell Stand for Jandy Aquapure?

    Hello, I was going to clean out my Salt cell as I have had it running for roughly one full season. I can't seem to find a salt cell stand for the jandy aquapure. Does anyone have suggestions? Cheers
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    Jandy ePump horrible noise: Defective pump or due to extreme cold?

    I have noticed when the temperature gets down very cold here that the pump begins to sound much louder. I chalked it up to the weather as it goes away as it warms up. However, I am in the last year of my 3 year warranty and want to make sure the pump is going dead on me. I checked both...
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    6 Jets.... 2 not blowing air?

    All, I have 6 jets in my hot tub, with my blower off, only 4 jets blow air, occasionally it looks like it sputters. When I turn the blower ON, all jets shoot something out, however, the ones that previously didn't have a jet, bubble immediately out of the outlet so it shoots water out of my...
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    Jandy Aqua Pure alternating error codes 125/194 ??

    Hi all, Cell is coming up right on 2 years old, I never cleaned it before (never had an issue before) so this might be my fault completely. From what I have read, this indicates the cell is dead or dying. Salt level is 3100. 1. Is it worth cleaning? If so, does anyone have a good...
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    Possible to slow down spa blowers?

    So when I turn on my spa blowers, the pressure is just too strong, water stops blowing everywhere, is it possible to reduce the force getting pushed out by the blowers? Do I need to change the heads? I have 6 jets. Looks like this...
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    What is this? Is this algae growing on my brick?

    All, This white stuff is the biggest issue I have with my pool (besides the sand from the porous stone, annoying, never getting natural stone again, anyways I digress). How the heck do I get rid of this or stop this from happening? It sizzles when I put MA on it, however, the MA takes its...
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    Is this algae? Noticed in on my steps.

    Hello, Noticed these little dots on one of my bench. Just tested the pool as well FC 4.0 PPM TA 100 PPM Calcium 350 PPM pH 8.2+ Is this caused from the high pH? I was going to pour some MA into the pool tonight based on the poolmath calculator. Thank you as usual. IMG_20180729_135611.jpg...
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    Pump run times and speeds.... am I running it way too much?

    Hi, I am taking a hard look at my electricity and from what I calculate, the pump is running my around $300 a year to run. Cleaner: 2 hours a day @ 3450 RPM or 2440 Watts or 2.4 KWH for a total of 4.9 kwh per day. Spa: .5hr a day @ 3450 RPM = 1.22 kwh per day Pool: 9.5 hours @ 1500 RPM or...
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    Birds everywhere! How to I scare off the birds?

    All, My pool is turning into a giant bird bath, sometimes I see 10-12 birds chilling around my backyard. Typically, I wouldn't mind, but they leave bird droppings everywhere and its disgusting. Has anyone had success repelling them from their yard? Decoy owl?
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    Tile Line scum/white lines: buy a descaler like Beautec?

    All, You can see the pool I have in my sig, and since creation of my pool, I have followed trouble free pool and the TF test kit. It has been the most ridiculously EASY and CHEAP maintenance. I never expected it to be this simple. My only issue is that I have this white line, tile line...
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    How long do I need to run my pump?? Help please

    All, I noticed my electricity bill has increased quite a bit since I put in my pool and I just want to make sure I am turning it on the right speeds and length of time. Pump: Jandy EPUMP 2.0hp Gals: 12K Scheduled to run: 8AM-10AM @ 2250 RPM 10AM-12PM @ 3450 12PM-1PM @ 2250 1PM-1:30PM @ 3450...
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    Help with coping erosion??

    Hi, I have OK flagstone coping with a salt water pool. For the most part, the coping has remained relatively unharmed from salt water. However, there is one piece of coping I noticed that is eroding or pitting and I want to try to stop it while its relatively small. IMG_20180313_211528.jpg -...
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    Bang for my buck Outdoor Wicker Furniture set?

    All, I am searching and searching and searching on the internet, trying to find a great wicker furniture set to put in my backyard. I am going to get a propane fire table and have a wicker set surround it. I would love to spend $1000 to $1250 on the couches. Anyone know where I can find a...
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    Low water level, am I OK??

    All, I went on vacation for a week, then came home and hit a deep freeze which froze my water faucet (forgot to put the cover on it before I left :( ) for the last couple days, I haven't been able to fill the pool up. It is supposed to get above freezing sometime tomorrow afternoon. I think...
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    Dallas - Preparing for winter months

    Chlorine - high, 13 PPM. Lowered my SWCG to 50%. Will continue adjusting until I maintain 3-4PPM. TA - surprisingly this spiked up to 100-110 PPM. Not sure if this is ok? CYA - sitting at 55 PPM. Should I raise it for winter? Calcium Hardness - 250PPM. Little low. pH - 8.2. Putting some...
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    DuPont Salt Water Stone Sealer

    All, Long time since I posted, had my hands full. So the pool has been outstanding especially the SWCG, however, I had an issue with "dusting" on all of my pool ledges. One theory is that the flagstone was spalling or dusting into the pool from the salt water. They recommended that I sealed...
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    Is this not sand or am I losing my mind!?

    All, I always had this sort of sand like substance on my ledges, but none on the pool floor. I assume it was because the pool cleaner couldn't reach it. I chalked it up to having a bunch of sand behind my pool. Well, I got new landscaping put in and the sand is still coming!!!! Is this sand...
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    No flow coming out of the jets....

    So I was heating my pool right now and noticed it was taking an incredible amount of time to heat the pool. I put my hand by the jets and no pressure was coming from them. I called my PB and they will have a service team out tomorrow morning. Is there anything I can check to get the jets...