Hello All - hope you are safe with all the Covid-19 ongoings... if you have time, please read and share your thoughts... please help!
I first joined the group last year as we were deciding on the type of pool, etc. Excavation and pool shell were completed last December. Contract: 20% down payment; additional 70% upon pool shell completion. We paid 90%, they left without instruction. Our septic service provider came by and called me because he took a look at the pool (said he was concerned as he used to pour concrete and new we would be investing a lot of money into the pool), and had some concerns about the pour. When I took those concerns to the PB, he said those concerns would be patched with cement when they came to tile the pool. They disappeared since last December and reappeared 2 weeks ago. They came out and pumped out the water to start applying the tile. I took a look... I see cracks.
Meanwhile, we had contracted a landscape design company to help up figure out the surrounding area, deck design, etc. I asked them about the cracks. They had concerns. They called out a retired PB to take a look. The PB said it wasn't the worst thing he had seen and that he knew our contracted PB, and it was one of the "better ones". That said - it was a shoddy job, and we would be rolling the dice - never a problem, 1 yr, 3, yrs, 10 years later there could be issues. We had a mild winter... the retired PB wasn't sure it would stand up to a harsh winter.
Over the past weekend, there were storms, and I was able to document by video, outside ground water running into the pool, not just trickling, but a steady stream. Also found leaks that were not even associated with any cracks! Our PB says these cracks are normal and can be repaired. PB says this is the way that pools are built... seal the outside, plaster the inside, and it will be fine... but we've lost our trust and our faith.
Our contract stipulates 7,000 PSI concrete. Independent retired pool builder, didn't think it was 7,000 and that could potentially be our "breach of contract". The rebar is not in the middle of the concrete wall, but almost up against the edge of the wall. The bond beam is 6" thick - they think that is the bare minimum and that the gold standard is 10"?
Here are some photographs... would really appreciate your thoughts. I've placed them in sequential order. The image with third image is the blue water the collected over the winter months. The last picture is the muddy water that collected inside from outside ground water seeping in after a storm...

I first joined the group last year as we were deciding on the type of pool, etc. Excavation and pool shell were completed last December. Contract: 20% down payment; additional 70% upon pool shell completion. We paid 90%, they left without instruction. Our septic service provider came by and called me because he took a look at the pool (said he was concerned as he used to pour concrete and new we would be investing a lot of money into the pool), and had some concerns about the pour. When I took those concerns to the PB, he said those concerns would be patched with cement when they came to tile the pool. They disappeared since last December and reappeared 2 weeks ago. They came out and pumped out the water to start applying the tile. I took a look... I see cracks.
Meanwhile, we had contracted a landscape design company to help up figure out the surrounding area, deck design, etc. I asked them about the cracks. They had concerns. They called out a retired PB to take a look. The PB said it wasn't the worst thing he had seen and that he knew our contracted PB, and it was one of the "better ones". That said - it was a shoddy job, and we would be rolling the dice - never a problem, 1 yr, 3, yrs, 10 years later there could be issues. We had a mild winter... the retired PB wasn't sure it would stand up to a harsh winter.
Over the past weekend, there were storms, and I was able to document by video, outside ground water running into the pool, not just trickling, but a steady stream. Also found leaks that were not even associated with any cracks! Our PB says these cracks are normal and can be repaired. PB says this is the way that pools are built... seal the outside, plaster the inside, and it will be fine... but we've lost our trust and our faith.
Our contract stipulates 7,000 PSI concrete. Independent retired pool builder, didn't think it was 7,000 and that could potentially be our "breach of contract". The rebar is not in the middle of the concrete wall, but almost up against the edge of the wall. The bond beam is 6" thick - they think that is the bare minimum and that the gold standard is 10"?
Here are some photographs... would really appreciate your thoughts. I've placed them in sequential order. The image with third image is the blue water the collected over the winter months. The last picture is the muddy water that collected inside from outside ground water seeping in after a storm...

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