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    New filter question

    Pool store installed Hayward proseries high rate sand filter today. Wasn’t home when they installed. When I got home sand was in the pool at the jet and debris in the pool. Tried to vacuum and it vacuumed some of the debris. None of the sand and would loose prime. I tried to backwash…the bubble...
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    Need advise—algae

    Not had any problems with the pool this summer until now. The last 3 days by evening the pool is looking dingy. Each day I have vacuumed and u can see algae dust being vacuumed. All is good of the morning but by evening it’s looking dingy again. I have kept the filter running non stop since...
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    Can’t vacuum

    First time vacuuming this year but it doesn’t hold pressure. Water fills in the hose then it stops. The water in the basket at the pump is just running but does not fill. What’s wrong. Filter run fine and no problems backwashing. Just can’t vacuum. Thanks for any help
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    Raypak heater vent question

    Had a 20 year plus Hayward heater removed a couple years ago that was vented thru the pool house wall. Just had pool company install a new Raypak 266A heater. They installed the vent cap kit but would not do the vent to the outside and said I should vent thru the roof. My question...is it okay...
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    Need a little help tonight

    Cl 2.0 Cc 0 PH 7.8 TA 100 Cya 30 Im Not using the online Clorinator pool seems like maybe a little bit dingy in the deep end tonight. I know chlorine w is low and need to add some. But I have battled high pH all season. Ranging from 7.8 to 8.0 1. Add chlorine? 2. Try to Lower ph once again (...
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    Need direction

    Poolife turbo shock(Calcium hypochlorite 78%) has been used in my pool for 4 days(pool store opened pool while I was out of town) I was told the pool was cloudy on opening and each of the 4 days it has cleared some with them putting turbo shock in each day. The pool is hazy today. U can see the...
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    Help with start of algae after vacation

    CL 0 Cc .5 Ph 7.4 Ta 130 Cya is 20-30?? Always have trouble with that as it goes above the 30 mark and I can barely see the dot. Pool is clear with algae starting on sides and bottom. I have now vacuumed and brushed. Question is how much ppm does 10% chlorine add? I have always used 6% and...
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    What do I adjust first

    Opened pool yesterday. While waiting for new test kit to come I had water tested at pool store. Their results was: CL .22 CC .38 PH 8.5 TA 139 CYA. 5 Last night I added 6 lbs of PH down. I didn’t add CL thinking I needed to adjust ph and ta first. With my new test kit this is my results this...
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    cloudy water with no test results

    I have not received my new reagents therefore I can't post cya or ta. I can check chlorine and PH. the pool is completely cloudy and I have added bleach which does hold overnight but during the day the chlorine level is zero and ph 7.2. my question is...should I continue to add and keep some...
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    stain removal

    -------------------------------------------------------------------------------- tell me what i done wrong and how to fix. i had stains on my pool and i used the asboric acid method to remove. chlorine was at zero when i done the asboric acid. the stains vanished just as the instructions...
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    brown water from jets & other questions

    opened late, pool very green. been using lots of bleach, green is clearing and beginning to see bottom. deep end hazy. clorine isn't holding. when filtering, water is clear from jets.when vacuuming, jets emits brown water and clouds pool and can't see bottom. clorine is 0 and ph 6.8. do not...