Hi,
I'm the one with the handy husband. Well after I tried looking for a YouTube answer and tried reading the owners manual, he looked somewhere online and found a quick fix.
He pushed and held the middle button on the control panel, then also pushed the pool & spa buttons holding all 3 for 5 seconds. At which point the panel read "reset? Yes or no" he hit yes and it fired up and is currently putting out warm water! Hurray! We are going to wait until tomorrow or so to make sure it continues to work before we cancel our service appointment but so far so good. Hope this helps someone else.