Low flow is rarely due to scaling. Remove the cell and it will be obvious if you have scale clogging the cell. If you don't see scale then don't acid clean it.
You got the standard answer by a support person reading off a script and doing nothing to diagnose the root cause of your problem. Pentair will be very happy selling you new cells due to the acid damaging them.
Take a look at your cell before you do anything.
The flow switch frequently fails.
Clean your filter. A dirty filter can cause low flow.
Either you have low flow because your filter is dirty, or the flow switch assembly is bad.
How old is the cell??
I guess if the cell was completely full of scale, then that might affect the flow, but I would think you would have other problems with the cell besides just a low flow light.
When you stick your hand in front of a pool return, do you feel a strong flow or not??
There is flow - I have verified. I've tried turning flow up very high and still get the error. Resetting the breakers and restarting the system clears the error and the SWG operates normally for a week or so. System is a about 14mo old. Reported issue when it was about 12mo old.
edit: I have really soft water, btw.
There is flow - I have verified. I've tried turning flow up very high and still get the error. Resetting the breakers and restarting the system clears the error and the SWG operates normally for a week or so. System is a about 14mo old. Reported issue when it was about 12mo old.
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