They have made progress today with muriatic acid! It’s not all off but there is light at the end of this tunnel!
SR Smith is sending another slide. They refused to tell me what the engineers report said just said warranty is sending out another. The PB told me rather than replace the slide they would give me a one year warranty because it will be a lot of trouble. I told them 1 year wasn’t enough and so just replace the slide so that’s what they are going to do, just don’t know when!Any update on the slide?
I hear you. I’m just annoyed that there is so little care put into this.I totally get it; you paid a lot and your expectations are reasonable.
The people doing the work should be competent and they should check with you before doing things like grout to make sure that the color is correct etc.
Part of the problem is that they do not seem to care or to want to communicate with you.
They treat you more like an annoying pest that gets in their way than the customer that they need to make happy because you are the one paying the bills.
In the real world, there will always be issues and problems and some things you have to make a big deal about and some things you have to let go and accept it as just the way it is.
Yeah. One would think having to start over from sloppiness would make people pay closer attention on the redo. But not if they're trades people evidentally.Just chaps my Rear honestly.
Is it really that unnoticeable to y’all? My husband was kind of like what do you expect from them but wasn’t super concerned about it. Now it’s like all I can see because I’ve noticed it so I can’t even tell if it is actually noticeable to other people.