Would LOVE some help if anyone has experience with this fault..
Here's what the SWCG is indicating: Flow LED is green indicating good flow which checks out, Cell LED is off indicating its not producing chlorine, Salt LED is flashing red indicating low salt but it is actually a touch high and the Display doesn't illuminate at all, even in diagnostic mode.
The troubleshooting guide doesn't have anything that precisely matches what I'm seeing. It's got some things similar, so I've checked them and not had any change with the user manual troubleshooting guide.
27,000 gallon, in-ground pool has been open 3 days. Water is relatively balanced, all readings are (or are close to) ideal, just need to dial it in a little. Water is clean, just a tad cloudy. Salt is 4,000ppm. iChlor 30 electric and plumbing is hooked up the same way it was last year, I only removed and re-installed for closing/opening and it was stored out of the elements over winter. Per Pentair, the aerial number indicates it was manufactured in 2021. No debris inside the SWCG only a tiny bit of calcium build up.
Also, I dumped a few cups of salt directly into the skimmer, watched the SWCG for a bit and notices that the flashing of red Salt LED slowed. There's already an excess of salt in the pool though.
I called Pentair who said they said that they can try to help if I'm able to register it for warranty without proof of purchase if the manager decides to reach out to me with some special email. Don't have paperwork, bought the house last year and pool equipment came with it.
Hopefully Pentair will help but anyone have any idea other than this thing is now a paperweight?
Here's what the SWCG is indicating: Flow LED is green indicating good flow which checks out, Cell LED is off indicating its not producing chlorine, Salt LED is flashing red indicating low salt but it is actually a touch high and the Display doesn't illuminate at all, even in diagnostic mode.
The troubleshooting guide doesn't have anything that precisely matches what I'm seeing. It's got some things similar, so I've checked them and not had any change with the user manual troubleshooting guide.
27,000 gallon, in-ground pool has been open 3 days. Water is relatively balanced, all readings are (or are close to) ideal, just need to dial it in a little. Water is clean, just a tad cloudy. Salt is 4,000ppm. iChlor 30 electric and plumbing is hooked up the same way it was last year, I only removed and re-installed for closing/opening and it was stored out of the elements over winter. Per Pentair, the aerial number indicates it was manufactured in 2021. No debris inside the SWCG only a tiny bit of calcium build up.
Also, I dumped a few cups of salt directly into the skimmer, watched the SWCG for a bit and notices that the flashing of red Salt LED slowed. There's already an excess of salt in the pool though.
I called Pentair who said they said that they can try to help if I'm able to register it for warranty without proof of purchase if the manager decides to reach out to me with some special email. Don't have paperwork, bought the house last year and pool equipment came with it.
Hopefully Pentair will help but anyone have any idea other than this thing is now a paperweight?
