IntelliCenter Circuits / Pump and Valve Associations

Okay, everthing checks out with my account and enablement of Web Interface to 'on'. I even tried the "Log into Account" on the OCP... that was successful. But, still can't find my user on the website when trying to access via browser. Any ideas?
 
Do you have any characters other than letters and numbers in your user name or password? Pentair has problems with other characters. Make it simple.
 
Okay, everthing checks out with my account and enablement of Web Interface to 'on'. I even tried the "Log into Account" on the OCP... that was successful. But, still can't find my user on the website when trying to access via browser. Any ideas?
Have you ever used the mobile app? And if so, while using the "Remote" connection setting? (not the Local connection setting)
Also, yes... special characters can be troublesome in some instances. I use to have a & character in my password a long time ago and it worked okay until Pentair changed some things up in a FW update. I had to have tech support change it to another character on their end.
 
Well, I changed my email on the Intellicenter portal account to a non-gmail one and I was able to get things to work. Kept the same password which does have a couple exclamation points. Not sure what that's about. Now, I can dive into your video. Thanks!!
 
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Well, I changed my email on the Intellicenter portal account to a non-gmail one and I was able to get things to work. Not sure what that's about. Now, I can dive into your video. Thanks!!
Hmmm. Go figure. Important thing is that you found a work-around. I hope the video helps you sort a few things out with setting things up.
Have a good day.
r.
 
BTW,
Here is a link to the Web Client instructions. It's a bit old but most of the contents are still applicable.
IntelliCenter Control System Web Application

You can also access the Web App guide as well as some other instructions and guides by clicking the "hamburger menu" in the upper right-hand corner of the web.
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Have fun...
r.
 
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