Rhonda,
With the Easytouch system in "Auto" tell me if the pump's display says "Display not Active"... If it does not, it means the EasyTouch is not talking to the pump.
I have never heard of an error code 14 for an EasyTouch. Where are you seeing this code???
How are you controlling your EasyTouch? From the main panel, from a Pentair Remote, or from ScreenLogic???
Thanks,
Jim R.