Brand New Pool Cloudy— Help I’m Desperate!

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Spencer2024 said:
I'd still sit tight until you find out if you have a failed filter piece, imo. No point in building the frustration when a failed piece will prevent any form of progress. But we all of course defer to Poolstored and the other experts here!
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Agreed. If that is the issue, I will be relieved, but I will also be grateful to have found this site and community. :) And to also (unwillingly lol) have learned so much about all of the chemistry and the details on the pool components. It seemed very overwhelming at first, but I feel like I actually know what I'm talking about now!
 
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I concur with you, we need to be able to filter reliably and get most of this out before doing anything else. It is either a deep clean or break it down and inspect, or both. If you can deep clean now and see if it is dirty/channeled because of some Crud product added, if it fixes, great, if not, then yes someone to inspect, you or someone.
 
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PoolStored said:
I concur with you, we need to be able to filter reliably and get most of this out before doing anything else. It is either a deep clean or break it down and inspect, or both. If you can deep clean now and see if it is dirty/channeled because of some Crud product added, if it fixes, great, if not, then yes someone to inspect, you or someone.
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Hubby is scared to mess with it. I have the Magic Lube 2 ordered for future checks though!
 
What I don’t get is the pressure rise. Wouldn't see this if channeled.

Brand New Pool Cloudy— Help I’m Desperate!

And the fact that with a cracked lateral you would likely get more sand and a lot of DE back into the pool, than you are seeing.

I agree, something isn’t right,
 
Yes, 1000% sure in fact because we just were looking at that yesterday. So we have a guy coming tomorrow. He's going to do a service check (like he's opening the pool) and is bringing all the common replacement parts for our specific filter just in case. He's also going to plan on draining, cleaning the pool, refilling, and he will discuss what we want added (he said he does not use algaecides, etc., anyway! Good sign!)

I'm thinking salt, CYA/stabilizer and chlorine, and *I* will test for the rest after a certain length of time? Light at the end of the tunnel!!
 
CYA
To start, I would have enough CYA to be able to add 50ppm of CYA. Use pool math. Here is a good way to get it dissolved:

How to add large batches of CYA

Hey Folks !!! With a large pool, I need 4lbs of CYA to only raise it 15, and I don't think I have that many socks without holes in them. So I use a Tshirt. Plus, I like that it's doubled up for redundancy. But it can also be scaled down with socks. So I measure out my dose and...
www.troublefreepool.com www.troublefreepool.com

FC
When the CYA hits the pool, chlorinate with liquid chlorine and maintain this for a CYA of 50...Link-->FC/CYA Levels

TA
Unless TA is below 50, leave it alone. If TA is below 50, use baking soda to raise TA to 50-60.

pH.
Unless pH does not start with a 7, leave it alone for the moment. If you pH is low and your TA is low, raise TA first to 50-60, then if pH is still in the 6s, raise it to 7.4 with 20 Mule team Borax.
If your pH is high, >8, lower it with muratic acid to about 7.6

CH
You probably want about 200 CH. Your FG pool doesn't need it, but it may be called for on the warranty on your heater. Add the model # of your gas heater and we can check that out. Calcium Chloride is about the only chemical I buy from the pool store. I know it is pure.

SWCG
Do you have a salt test kit, K-1766? If not get one ordered now, you need it for your SWCG. Or TF Salt Bundle
It is not likely that your fill water has any salt content, but he may not drain it all. Test your filled pool for salt before adding any.
Leave the cell off for 24 hours after adding salt. High salinity from you dissolving salt near the skimmer can damage the plates.
I recommend that you use "diamond crystals solar naturals" from HD. Has been the cleanest salt we have seen.

Good luck with the clean-up...we'll get you going!
 
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OK people! Get this… We had a friend of a friend who has a pool company come out today. He opens up the top of the filter and he is like I don’t know what the heck they did. Apparently all the laterals were folded upwards and I think he said the standpipe wasn’t connected to anything! The filter hasn’t even been doing anything at all! Not even one percent worth of work. We will be dealing with our pool contractor next. But anyway, they are draining the pool about 3/4 down vacuuming the heck out of it and refilling it but he said even with the pump working he probably didn’t even need to do that. It will just help. One good thing is that the spa he said looks really darn good! Not Crystal clear but he said for having zero filter, I did a good job which I owe to everybody here especially pool stored !! I’m actually glad it went down like this even though I do wish I would have realized a few days earlier lol but at least I feel super confident that I will be able to keep this pool myself! I will be posting pictures soon!!! Sorry for the rambling post. I am doing talk to text because I am driving. Yes, I know a no no, but I had to let you guys know!
 
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Great news!

I'm sorry we (I) didn't catch it earlier too. The filter pressure rising that first night, the stuff was on the steps before we added DE, the sight glass being dirty and the fact that you didn't have tons of sand coming into the pool were indicators to me the filter was working. Doing the deep clean as suggested, would have caught the issue.

In either case, we are off to the races. Clean pool ahead! Link-->How Clear is TFP Clear?
 
PoolStored said:
Great news!

I'm sorry we (I) didn't catch it earlier too. The filter pressure rising that first night, the stuff was on the steps before we added DE, the sight glass being dirty and the fact that you didn't have tons of sand coming into the pool were indicators to me the filter was working. Doing the deep clean as suggested, would have caught the issue.

In either case, we are off to the races. Clean pool ahead! Link-->How Clear is TFP Clear?
Click to expand...
Yes! And I thought if there were some broken pieces that there would be way more sand in the bottom or under the returns. I had zero clue that my contractor didn’t even set the inside up correctly. I was just too scared to take the filter apart and I didn’t want to have the pool contractor try to accuse me of screwing something up which is why we kind of just wanted to have another professional involved to document the exact problems which I will be using at a later date after he gets the cover installed. I will be attempting to recuperate funds, that is for certain. Like I said, it all worked out for the best and now I know the ins and outs of this pool.l!!! Thank youuuu!!!
 
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PoolStored said:
CYA
To start, I would have enough CYA to be able to add 50ppm of CYA. Use pool math. Here is a good way to get it dissolved:

How to add large batches of CYA

Hey Folks !!! With a large pool, I need 4lbs of CYA to only raise it 15, and I don't think I have that many socks without holes in them. So I use a Tshirt. Plus, I like that it's doubled up for redundancy. But it can also be scaled down with socks. So I measure out my dose and...
www.troublefreepool.com www.troublefreepool.com

FC
When the CYA hits the pool, chlorinate with liquid chlorine and maintain this for a CYA of 50...Link-->FC/CYA Levels

TA
Unless TA is below 50, leave it alone. If TA is below 50, use baking soda to raise TA to 50-60.

pH.
Unless pH does not start with a 7, leave it alone for the moment. If you pH is low and your TA is low, raise TA first to 50-60, then if pH is still in the 6s, raise it to 7.4 with 20 Mule team Borax.
If your pH is high, >8, lower it with muratic acid to about 7.6

CH
You probably want about 200 CH. Your FG pool doesn't need it, but it may be called for on the warranty on your heater. Add the model # of your gas heater and we can check that out. Calcium Chloride is about the only chemical I buy from the pool store. I know it is pure.

SWCG
Do you have a salt test kit, K-1766? If not get one ordered now, you need it for your SWCG. Or TF Salt Bundle
It is not likely that your fill water has any salt content, but he may not drain it all. Test your filled pool for salt before adding any.
Leave the cell off for 24 hours after adding salt. High salinity from you dissolving salt near the skimmer can damage the plates.
I recommend that you use "diamond crystals solar naturals" from HD. Has been the cleanest salt we have seen.

Good luck with the clean-up...we'll get you going!
Click to expand...
Ok I’m getting 5 bags of salt, cyanuric acid, and I alr have calcium chloride. My salt kit isn’t coming til Sunday. 😢 We were hoping to swim Sunday. What should I do?
 
The BEST course of action to to wait. You don't want to add more salt and have to drain again.

We don't know what your salt was, and we don't know how much they drained.

Did they end up draining the entire pool?
 
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