Recent content by pilotbob3

The cable does not really fail all that often. Make sure your pool guy is certain (there are tests he can do) to insure your cable is the issue. In my experience, most times it's the motor block that gets flooded shorting out the microcomputer module inside the block. You can probably find a...

It's actually pretty easy to fix. The end of the cable screws off, and then the individual wires are set into the connector pins with a little set screw. If you can use a few basic tools (hex key, wire cutter/stripper) you should be back in business fast.

Error code 10 means that the controller can't talk to the motor block. It is usually a sign that the motor block has failed due to a leak. Not always, but usually. If your 955 is just a year old, give the Polaris tech support a call. They are usually pretty good about sending a replacement. It...

Are you sure you repaired your power cord correctly? Does the control box come on at all? Is there power at your outlet? Sorry to be ask basic questions, but the only failures I have seen on a control box not turning on and displaying anything turned out to be a blown fuse inside the unit.

Are you certain your AC power is working correctly. Can you plug the controller into a different power outlet and see if the problem remains?

Are you sure where you are plugging it in actually has power? The only failures of a control box I'v seen are that or a blown fuse inside the control box.

You can take a stab at disassembling the motor block and trying to see if it is repairable, but the odds are slim unless your have specialized soldering equipment. Otherwise, a new motor block which generally costs around $500 is the answer. You might try calling Polaris, they might be lenient...

Hmmm, You can get an Err 10 if it comes out of water, but that does not sound like the problem. The only thing I can think of is that the contacts in the connector from the cable into the new motor block might be dirty or loose(maybe this was your original problem too?). You can disconnect the...

My guess is that water has entered the motor block and is causing intermittent problems. You could disassemble the motor block, see if there is a leak, dry it out, fix the leaking problem and see if it works again. These usually leak when the main seal fails or when one of the seals around the...

It is usually because the motor block unit in the robot has become flooded with water and shorted out the internal controller/driver board. The power/controller unit does two things, it provides power to the robot via two wires, and communicates to the robots controller/driver board over a...

Very sorry I missed your posting. If you are still listening, the large nut on the propeller driven motor assembly just comes off with a big enough crescent wrench. You might need a drop of penetrating oil, but mine came off after a bit of persuasion. The wheel motors just have one locking nut...

I found the manufacturer for the whole motor/gear assembly, but they refuse to sell small quantities. I think it's because they have an agreement with Polaris not to sell to the public. I believe I've found a possible source for replacement motors, just have not had time to check them out. The...

Hey Poolgate, the cable connector does disassemble pretty easily. When you disassemble it, you'll see where the wires connect to the pins. There is a very small metric allen metric set screw that you use to connect the bare wire to the pin. Chances are the set screw is loose in the connector...

Sorry RoxxW, I don't. I'm just good at Polaris due to having to learn the hard way ;)

Sorry Vinnie, don't know why my message got cut off. I have repaired a bunch of Polaris power supplies with great success. If you'd like me to take a shot at yours, shoot me a PM. Edit by Jim R.