This is a great time to remind everybody to ALWAYS get everything in writing. Last time they broke 2 patio blocks when installing the tubes and told me not to worry about it, they would just replace them in the spring.Agreed, I got mine done last year and they drilled the holes right through pavers and put those pipes down into the hole and then the anchors went right into those pipes.
In the spring the service manager and assistant were new.
