- Jun 6, 2022
- 154
- Pool Size
- 20000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Turbo Cell (T-CELL-5)
Sorry guys, I struggle to be succinct. Long story as short as possible 
Our pool is in East Texas. In January we had an icy weather event and our power was out for a week. Once it came back on, we realized our pump had failed and our sand filter had cracked and was leaking fairly heavily. I wanted to replace them and add a SWG anyway so no big deal. I used the Dolphin E70 to keep it as clean as I could during this time. I was afraid to add too much of anything at one time since I didn’t have real circulation.
The soonest the pool guy could come out was this past Wednesday. We have had heavy rainfall off and on the last month or so.
I gave up testing when my CYA hit 0 and I was struggling to keep any FC in the pool. I’ll ask about my chemical imbalances in a different post.
**The pool guy comes while it is lightning and pouring rain. I was afraid for his safety and to be honest I was concerned about the install during that weather. He insisted he would be ok.
The new pump is a SP3206VSPBH. It worked until he opened up where the board is and tried to connect it to the OnCommand system. Then it failed with a drive comm error. He said he might be back Monday to replace the back portion of the pump because he thinks that’s the issue. Does that sound right to you guys? As much as this is costing, I just want to make sure it’s going to be ok.
Meanwhile he had already asked me to dump the salt in before the failure. I swirled to mix it in.
I tested the pool again today and while it is mostly clear, the numbers are way out of whack of course, and clumps of black mold stuff is starting to appear and I can’t seem to scrub it off. I will post a pic below. Maybe this will sort itself out once I can SLAM it properly.
My other question is why did he remove my inline chlorinator for the pucks? I only very rarely used it to raise CYA when needed after heavy backwashes or due to loss from rain overflow, the blazing sun, or when we are out of town for an extended period of time. I was out at the install most of the day, but I went in to make the kids lunch.
My plan had been to use it to help get my CYA back fined tuned and then occasionally. I asked him why he removed it, but I’m not sure he understood what I was asking. Again, it was loud and storming heavily.
I don’t want to offend him, but I’d like it replaced. Is it worth asking, or should I just let it go? I’ll post a before and after pic below.
The puck floater makes me nervous because I have to keep moving it or it gets stuck and stays right over my shallow ledge in the corner.
Thanks guys!
If you got this far, I’m impressed. I promise once I’m more comfortable owning a pool, I won’t have so many questions.
Pics below of before and after partial install, and black spots
Our pool is in East Texas. In January we had an icy weather event and our power was out for a week. Once it came back on, we realized our pump had failed and our sand filter had cracked and was leaking fairly heavily. I wanted to replace them and add a SWG anyway so no big deal. I used the Dolphin E70 to keep it as clean as I could during this time. I was afraid to add too much of anything at one time since I didn’t have real circulation.
The soonest the pool guy could come out was this past Wednesday. We have had heavy rainfall off and on the last month or so.
I gave up testing when my CYA hit 0 and I was struggling to keep any FC in the pool. I’ll ask about my chemical imbalances in a different post.
**The pool guy comes while it is lightning and pouring rain. I was afraid for his safety and to be honest I was concerned about the install during that weather. He insisted he would be ok.
The new pump is a SP3206VSPBH. It worked until he opened up where the board is and tried to connect it to the OnCommand system. Then it failed with a drive comm error. He said he might be back Monday to replace the back portion of the pump because he thinks that’s the issue. Does that sound right to you guys? As much as this is costing, I just want to make sure it’s going to be ok.
Meanwhile he had already asked me to dump the salt in before the failure. I swirled to mix it in.
I tested the pool again today and while it is mostly clear, the numbers are way out of whack of course, and clumps of black mold stuff is starting to appear and I can’t seem to scrub it off. I will post a pic below. Maybe this will sort itself out once I can SLAM it properly.
My other question is why did he remove my inline chlorinator for the pucks? I only very rarely used it to raise CYA when needed after heavy backwashes or due to loss from rain overflow, the blazing sun, or when we are out of town for an extended period of time. I was out at the install most of the day, but I went in to make the kids lunch.
My plan had been to use it to help get my CYA back fined tuned and then occasionally. I asked him why he removed it, but I’m not sure he understood what I was asking. Again, it was loud and storming heavily.
I don’t want to offend him, but I’d like it replaced. Is it worth asking, or should I just let it go? I’ll post a before and after pic below.
The puck floater makes me nervous because I have to keep moving it or it gets stuck and stays right over my shallow ledge in the corner.
Thanks guys!
If you got this far, I’m impressed. I promise once I’m more comfortable owning a pool, I won’t have so many questions.
Pics below of before and after partial install, and black spots
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