What should I ask? (Pool resurface)

[Jen_with_one_n]

I’m getting quotes to resurface my pool with pebble. It is currently diamond bright and I’ve never liked it, plus we now have stains from a careless roofer.

What questions should I be asking of the installers? I don’t want to get through the process and look back and wish I had known to ask about x,y or z. So I’m hoping folks here who have gone through this can offer advice!?

I am leaning toward PebbleSheen by PebbleTec but have read StoneScapes is the same thing. True? Should I make absolutely certain the installer is an “authorized” installer if I go with the PebbleTec product?

What else do I need to know and/or ask about? Any downsides going with a darker color?

 

[mknauss]

A good place to start -- Plaster Installation and Maintenance - Further Reading

 

[sktn77a]

Biggest question is surface preparation. Do they plan on a full chip out of the old plaster or just acid wash and bond coat on top of the old plaster?

 

[Jen_with_one_n]

Why? Is one better? I know a full chip out is pricier…
I was told they’d chip out 6 inches below the tile, unless for some reason they had to do a full chip out.

 

[setsailsoon]

Definitely read up on the reference Marty gave you. And anytime you're selecting a construction contractor make sure a site visit to see construction in progress is a part of the pre-qualification. It will tell you a LOT! You don't have to be a construction expert. Look for a site with good general housekeeping and one where materials/tools are stored logically so they support an efficient construction work process. A site that doesn't get cleaned up 'till the mess is so bad they can't work anymore tells you there's a lack of skilled workforce, supervision and work planning. This tells you more than you might think. For example, this means somebody was present when the delivery took place otherwise the delivery truck would just place them easiest place for them which isn't usually best for construction. Also, look for safety precautions like people doing the chipping have face and eye protection. Contrary to common thinking safe work crews are usually more productive and higher quality. Look at all the workers activities. Are they all doing something? Or are only half working at any one time. A well-planned job has little or wasted "Time Off Tool". This also translates to better quality and productivity. If the contractor tells you something that's not written in the contract, assume it won't happen.

Also, in the selection process get a copy of their standard construction contract. It will always need to be modified since it's written by their lawyer for them. It should be fair to both parties and enumerate the obligations and rights of both parties. Look for a progress payment schedule that reflects work in progress and doesn't get them fully paid before the work is complete and demonstrated. We have several people in the pool construction business that can weigh in here to be sure you get an agreement that's fair to both parties.

I hope this helps.

Chris