More like a bag of jalepeno’s. What you agree to today might make your a** bleed tomorrow.Pool builders are like a box of chocolates...
More like a bag of jalepeno’s. What you agree to today might make your a** bleed tomorrow.Pool builders are like a box of chocolates...
I can't say that I agree in my case. Sure I gave my pool builder a huge chunk of change but any time I have needed to speak to him, he has made himself available to me for up to a half hour of texting. He's been good n I feel like he will deliver me the best pool experience and product.I feel bad for all you folks still waiting on your pool build AFTER you already gave a deposit....seriously. That's one thing that makes my blood boil is when they have no problem communicating at the beginning, but once they have your money in their hands, then radio silence for weeks after that. Not just with pool builders, but with any contract companies.
That is your PB fault. I dont understand how he can dig a hole and expect to walk away from it for 6 months and not have a cave in. AND I'd be sure to tell him that too! He's lucky I'm not his client. My PB hasn't touched my ground n I signed in March. I dont need an 8ft hole in my yard.We signed contract in February. The PB broke ground in March. We have plumbing, equipment and conduit ran. Rebar laid. Now we have an open hole since March and the PB is telling us September before shotcrete. We also got hit with at $3600 estimate for cave in due to weather.
Original shotcrete was scheduled for July before summer storms, but the PB could not pass pre-gunite inspection. We are now in disagreement over who is responsible for the storm cave ins as they are claiming soil conditions in the contract.
MotoB
That is an ADULT WORD NO!!! That is all on him!! IF he and his crews had done their job right the cave in would not have happened. AND it will happen again if their is nothing on the dirt to hold it in place!! GURRRRR and BAD PB!!!We also got hit with at $3600 estimate for cave in due to weather.
Original shotcrete was scheduled for July before summer storms, but the PB could not pass pre-gunite inspection. We are now in disagreement over who is responsible for the storm cave ins as they are claiming soil conditions in the contract.
Same here. I’m grumbling to myself about no updates, but PB was crystal clear to call his cell at any time. He has answered on the 2nd ring the 5 times I did call. So a lot of my radio silence is me not calling just to hear that he is waiting on XYZ parts still.I can't say that I agree in my case. Sure I gave my pool builder a huge chunk of change but any time I have needed to speak to him, he has made himself available
We were also "lucky" in that case with our build. Our builder was excellent at communication and was on schedule with every phase of the build. The Supe was at our build at least 3 times a week "doing his job". Our sales guy even showed up a few times during the build just to see if we needed anything and if the build was going the way we intended. But this was also pre-COVID.I can't say that I agree in my case. Sure I gave my pool builder a huge chunk of change but any time I have needed to speak to him, he has made himself available to me for up to a half hour of texting. He's been good n I feel like he will deliver me the best pool experience and product.
What does your contract say regarding schedule performance and milestones for payment? Sounds to me there's a very good possibility that he has front-loaded the payment schedule and/or he's run into material/labor delays. This is why it's so important to pay for work in place as close as possible. If it were me I'd send a formal letter certified mail and request an in-person meeting. Document everything. Not that you plan to sue (rarely successful) but it tells him you are serious. It would be very helpful if you can also tell him he's in breach of contract but I doubt he is unless you negotiated the terms of the contract as most must do to get a fair contract.I can relate to many of the post here. My builder was so patient and easy going prior to the contract being signed that I never even checked with any other builders. My situation isn't as bad as some here but my pool was supposed to begin on Mar 1 with a 12 week timeline given pending bad weather. The started June 1, the day it should have been completed. The builder's communication is excellent,....when he wants a check. He came here the first day during the dig. He came after the pool was shot, to get a check. I have become the project manager notifying him of mistakes that were made, on and on and on, with no results. Been waiting for over a month to get an issue repaired so they can proceed. I send emails, text, make phone calls and today he finally said someone would come out and look at the current issue. At 6p I texted him to see if they were still coming and he says no, he will check tomorrow. I have been trying to hold my frustrations because I think it is both of our interest to get this thing finished. Like a poster above, if they would just tell me what they were going to do and when, I could deal with it. But the project that should have been completed almost 2 months ago is no where near being finished. I'm seeing Thanksgiving in my mind. But I don't think all of his customers get this special service. In fact, I saw a post on FB from someone who is delighted with him as I think many are. For whatever reason, the service he has provided has been poor at the best. I feel like I'm approaching an overload moment. Plans are to send him a detailed email tomorrow expressing my dissatisfaction if they don't show again. Getting tired of trying to get them to do their job.
Sorry for the long post but it does help me relieve my frustrations. And I know I'm not in lone company.
You definitely have a lever that most don't with your brother. I would think the builder may be smart enough to realize the last names are the same so your threshold due to legal costs may be lower than most. But I think you're smart to hold off on this and continue to work with the builder. Weird that he seems to have satisfied clients, I would ask him directly why is your pool so far behind and others are not. I would also check to see if any liens have been attached to your pool. Your brother should be able to point you in the right direction to get this done. It's not hard to do.Without a timeline, I don't know what we could do legally. At some point I would say that even without any deadlines that they are bound to fulfill the contract. If it were shown that other builds were started and completed afterwards, I would think that would speak volumes. BTW, I have a retired and bored brother in law that is a retired prosecutor. Being an attorney was his passion, he would probably enjoy pursuing something like this for enjoyment. But I fully expect that in the end everything will be taken care of and would not ever expect legal action to be necessary. Just frustrated and want it over!