Shock/Tingle getting into/out of pool

I believe you tried to measure resistance from that wire back to the railing but it sounded like you were not convinced that you did it right. When you put the meter in ohms mode, touch the leads together and make sure it reads 0 ohms. This will tell you the meter is setup properly. There is usually a 0-adj on the meter as well.

I would also test the railing to railing resistance just to see if they are connected.
I will try this Tuesday.

How exactly do I do this?
 
For the resistance tests to be meaningful you'll first have to disconnect the temporary array from both rails and the ladder, but still connected to the pump. Then measure resistance in ohms in five places: 1) From array to right rail 2) From array to left rail 3) From array to ladder 4) From array to coping and 5) From array to #8 wire at junction box (with that Jbox wire disconnected from other wires).

We've posted several meter tips, not sure it's worth repeating that. Or go to youtube and watch videos after searching "how to test resistance" such as this one or this other one and/or view the one I posted awhile back :)

BTW when you refer to right and left rail is that as viewed from the deck or from the pool perspective? Just a curiosity.
 
Besides the temporary bond, I would also disconnect the pump from the bonding to avoid NEV causing any issues with the measurement. That connection is not important for resistance measurement anyway.

Also, I would add measurements between each railing/ladder. If each is connected to the other, then the issue may not be the anchors but somewhere else down the line.
 
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Besides the temporary bond, I would also disconnect the pump from the bonding to avoid NEV causing any issues with the measurement. That connection is not important for resistance measurement anyway.

Also, I would add measurements between each railing/ladder. If each is connected to the other, then the issue may not be the anchors but somewhere else down the line.
Great points, indeed the pump need not be tied in for the tests. If our earlier conclusions are correct, what @Barry321 calls the "right rail" will show moderate to high resistance, as will the ladder (edit: and the rail to rail). Have not tested the niche yet, and the coping is questionable. The build picture shows the bonding wire alongside the coping, but who knows what if any connection there was, and/or whether the coping is a contiguous run and all connected together. I'm thinking metal coping should have more than one tie-in anyway due to the distance but I've not checked requirements about that.
 
From the picture, it looks like all the railings/ladder are bonded to the same wire. It is highly unlikely they all would lose their bond at the local bonding points. It is much more likely that the wire that goes off to the lower left does not make it back to the pump bond. That is were I would focus your effort. Perhaps it has something to do with the light j-box?
But I can see the wire running out from under the concrete pool deck and hooked it to my pump myself (along with connecting it to my new temporary bare copper wire I've been using to test everything).

Are you saying maybe that's broken or damaged under the concrete or maybe not hooked up well to a spot on that side of the pool?
 
But I can see the wire running out from under the concrete pool deck and hooked it to my pump myself (along with connecting it to my new temporary bare copper wire I've been using to test everything).

Are you saying maybe that's broken or damaged under the concrete or maybe not hooked up well to a spot on that side of the pool?
Right. If the railings and ladder are connected to one another but just not connected to that wire coming out the deck, it could be an easier fix depending on where it is broken.

The resistance test just confirms where the break point might be and what needs to be done to rebond everything.
 
For the resistance tests to be meaningful you'll first have to disconnect the temporary array from both rails and the ladder, but still connected to the pump. Then measure resistance in ohms in five places: 1) From array to right rail 2) From array to left rail 3) From array to ladder 4) From array to coping and 5) From array to #8 wire at junction box (with that Jbox wire disconnected from other wires).

We've posted several meter tips, not sure it's worth repeating that. Or go to youtube and watch videos after searching "how to test resistance" such as this one or this other one and/or view the one I posted awhile back :)

BTW when you refer to right and left rail is that as viewed from the deck or from the pool perspective? Just a curiosity.
I am going to try to do this today. I haven't had time yet.

I was looking at some pictures from about 3-4 years ago last night and saw several where friends were standing on my steps and holding onto the handrail- just standing in the water talking (feet in water, hand or arm on handrail) and they never mentioned anything about a shock of any kind.

That makes me scratch my head. I don't understand how if it was bonded in the first place it wouldn't have caused some sort of issues then.
 
I am going to try to do this today. I haven't had time yet.

I was looking at some pictures from about 3-4 years ago last night and saw several where friends were standing on my steps and holding onto the handrail- just standing in the water talking (feet in water, hand or arm on handrail) and they never mentioned anything about a shock of any kind.

That makes me scratch my head. I don't understand how if it was bonded in the first place it wouldn't have caused some sort of issues then.
Maybe the NEV was not as bad back then. Sometimes it can become worse when industrial or commercial locations are added to your section of the grid depending on the equipment they use. Any large construction projects near you during the last 3 years?

The other possibility is that the connection to the railings/ladder may have become damaged somehow between then and low.
 
Maybe the NEV was not as bad back then. Sometimes it can become worse when industrial or commercial locations are added to your section of the grid depending on the equipment they use. Any large construction projects near you during the last 3 years?

The other possibility is that the connection to the railings/ladder may have become damaged somehow between then and low.
I think everything @mas985 wrote above is indeed possible, even likely. And there are many more possible explanations. Another is the fact that not every person will offer the same resistance to current flow. Heck, we vary all day long depending on the condition of our bodies, electrolytes in our systems, etc. Even if two people had identical composition and size, one person might be more sensitive to the current flow and notice it more than someone else. Body size may well impact the "feeling" too. Right now I'm running about 2Megohms from finger to forehead,, 3 Megohms from right finger to left finger, etc. A smaller person might well feel the shock before a larger person, or even vice versa depending on whether we're sweating and all the aforementioned factors. It goes on and on.

In addition to variable NEV, you have another problem because all this could be intermittent. If the bonding connections were made by the builder but they became corroded, your tests on one day may be different than some other day, with variables including the weather, the extent to which the concrete deck is damp or wet below the surface (since all concrete is somewhat porous), vibration, you name it. Through voltage tests we already proved the ladder and one rail are not bonded - at least at the time of the tests. Now that you've waited a week or two to run the resistance tests, it won't surprise me at all if your new tests contradict some of the old conclusions because a corroded or otherwise intermittent connection may change at any moment for a dozen reasons. In other words if the rails appear bonded now (or the ladder for that matter) we already know they were not bonded awhile back, so they all need to be bonded. To my way of thinking, the niche is the only unknown. And as posted before it's really simple to tie in the niche bonding wire with a new & proper Jbox, so you would be done at that point!
 
 

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no updates. Still does it.

No, turning off breakers doesn't help. I've turned off the entire panel numerous times - no difference.

Probably won't use pool this summer. No electricians want to deal with it.

Power company came out, looked around, didn't see any issues.

No one with pools around me - including my neighbor- has any issues. Seriously considering filling it in. It's only 6 years old.

Step 2 is to turn off the house breaker to remove anything which originates from the home from the equation.

If the trouble persists with the main beaker off, call the power company.

If the trouble goes away with the main breaker off, turn it back on and isolate individual breakers one at a time, and/or call an electrician.
We have the same problem. Have been dealing with this since August. Didn’t use pool either. Have current on our neutral with meter removed. Two electricians said call power company. Power company came out and said it was with what they consider it to be normal. Measured 5 volts ac from water to concrete pool deck. Removed grounding conductors from around the pool and it went away. First time power company was out measured 1 volt at stairs. Then .08 volts and .03 volts around the pool. Hit my first estimate of 15,000 $ to rip out concrete and install equipotential grid which does not guarantee the problem will be solved. Now I contacted the NJ public Utilities in Trenton. Haven’t heard anything yet. Please know this is my second go round with same problem. In 2017 we removed all the concrete and had it redone. Now seven years later, the exact same thing. Is it cheaper to fill it in?
 
SLAM Process
Update


Pool guy I called came by to look. Turned breaker off. He disconnected the wires for my pool light and we still measured over 2 volts from the light housing (that's sitting on the concrete pool deck at this point) and the water.

Then we disconnected the green wire from the light and the bare copper wire from the power supply and the volts went to 0. He told me to leave it disconnected at this point until I get everything solved. He offered no explanation for why this occured.

But I'm still getting 2.5 volts or so from one handrail when placing one probe on the handrail and one to the water. (This is with the breaker off to the light and the breaker off to the pool pump).

The crazy thing is - last spring I was getting about the same voltage from my other handrail- this year I'm getting less than 0.1 volts from that handrail.

Pool guy didn't think it was stray voltage. But isn't sure either. Told me I need to contact the power company and have someone come by and really check my electrical panel closely.

So maybe I will do that.
did you ever get this resolved?
 
We have the same problem. Have been dealing with this since August. Didn’t use pool either. Have current on our neutral with meter removed. Two electricians said call power company. Power company came out and said it was with what they consider it to be normal. Measured 5 volts ac from water to concrete pool deck. Removed grounding conductors from around the pool and it went away.
Those are symptoms of Neutral to Earth Voltage (NEV) and it comes from the power company and they unfortunately, they usually consider 5 volts as normal so there is going to be no help for that.

The solution is to fix the bonding of the pool area.

First time power company was out measured 1 volt at stairs. Then .08 volts and .03 volts around the pool. Hit my first estimate of 15,000 $ to rip out concrete and install equipotential grid which does not guarantee the problem will be solved. Now I contacted the NJ public Utilities in Trenton. Haven’t heard anything yet. Please know this is my second go round with same problem. In 2017 we removed all the concrete and had it redone. Now seven years later, the exact same thing. Is it cheaper to fill it in?
Are you sure the bonding did not come loose from the deck? Do you know where the bonding wire enters the deck area?

Also, you should stick with a single thread instead of posting to this one.

 
I'm back. No changes to my pool yet.


For kicks, I went out today and took my voltage meter and checked out the water- one probe in water, one probe on handrail- measured around 0.024. - both rails measured about the same.

That wasn't the case when I last measured it (above posts) at the end of the summer and into the Fall of 2024. No changes since then.

Have no idea why suddenly the voltage is much less.
 
I think reasons for the change, i.e. reasons for variable test results, were fairly well documented in posts #188 & #189 above.
 
On top of the above ressons, the season is likely contributing also. There is way less power surging through the area right now so if it's a neighborhood bleed off / NEV issue, it may have temporarily fixed itself. Once everyone has their ACs blasting all day, it could be right back.

I spent 25 years finding stray voltage in a different industry and often saw it spike in the late afternoon / evening. It would barely read on the meter during the day but once everybody came home and turned on the oven / heat / laundry it would spike.

Try testing at 5 and 7 pm and see if you see any rise.
 
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