Robotic cleaner

markayash

Gold Supporter
TFP Guide
Mar 21, 2016
4,220
Atlanta Ga
Mark,

You say "decent", I say too good to be true... :mrgreen:

Jim R.
Lol, hey I bought a $350 brake kit for my older Mercedes ( slotted rotors and the whole package ) and got the wrong pads for the back. After the seller not responding for a week ( all I wanted was the right pads ) they gave me a full refund. I told them hey I am using 3/4 of the kits just want the pads “ nope you have been through enough”
But that was a while back and I do t think they are as generous.

My concern with the robot is they will make you ship it off ( at your cost ) and wait..and wait
 

tcat

Silver Supporter
May 30, 2012
1,336
Austin, TX
Pool Size
16000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
CircuPool Edge-40
I'm actually thinking of the E10. I do see they carry it at Leslie's for the same price (hard to believe). Having local service may be a better idea, and just assume if it lasts a year, it'll probably last 5.
 

mwemaxxowner

Bronze Supporter
Apr 15, 2020
349
Pageland SC
Pool Size
30000
Surface
Vinyl
Chlorine
Liquid Chlorine
I think it’s on the box also but remember some confusion when I did the rebate.
I don't remember getting a paper receipt (although maybe I did) but my S/N was not on the e receipt or invoice I got from ordering it online.

They also could not look it up for me. They could give me a Maytronics serial number, but not a Pentair S/N, which is what Pentair needed for my Warrior.
 
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nwardoh

Well-known member
Jun 26, 2022
156
Richland Center, WI
Pool Size
12000
Surface
Vinyl
Chlorine
Salt Water Generator
SWG Type
Solaxx (Saltron) Reliant / Purechlor R5
Does Marina pay the shipping on warranty repairs? Trying to decide between Marina and Amazon+extra 3 year warranty.
Amazon's extended warranties are HORRIBLE. On electronics they make you jump through a million hoops before they do anything. I wish Best Buy sold robots, their warranties are exactly what an extended warranty should be. Set it on the counter and walk out with a new one.
 
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tcat

Silver Supporter
May 30, 2012
1,336
Austin, TX
Pool Size
16000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
CircuPool Edge-40
Amazon's extended warranties are HORRIBLE. On electronics they make you jump through a million hoops before they do anything. I wish Best Buy sold robots, their warranties are exactly what an extended warranty should be. Set it on the counter and walk out with a new one.
Thanks. Yeah wish Costco sold robots! Double manufactures warranty.
 

mickey4paws

Bronze Supporter
LifeTime Supporter
Apr 10, 2009
749
S.E. MI
Amazon's extended warranties are HORRIBLE. On electronics they make you jump through a million hoops before they do anything. I wish Best Buy sold robots, their warranties are exactly what an extended warranty should be. Set it on the counter and walk out with a new one.
Some credit cards offer an extended warranty of 1 or 2 years for free. My credit card offers a 2 year extended warranty and when my pump died, they reimbursed me for the price I paid for it. Just something to keep in mind.
 

Jaffles

Well-known member
May 4, 2022
78
Gold Coast Hinterland Australia
Pool Size
22500
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Astral Viron eQuilibrium EQ35
Funny how it all goes round. I read experience of warranties in America, and down here in little ol Australia we are few years behind corporate culture and practices. If warranty is easy they get the sale, if not well meh. No Amazon for me but the sounds of it.

Edit by Jim R.

I'm looking at one of these as the review highly. They say international

Commercial Robotic Pool Cleaner | Robo-tek International | Campbellfield
 
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mwemaxxowner

Bronze Supporter
Apr 15, 2020
349
Pageland SC
Pool Size
30000
Surface
Vinyl
Chlorine
Liquid Chlorine
My experience was that I dealt directly through Pentair for warranty, Marina really didn't have anything to do with it.

They attempted twice to set me up with a work order at local-ish pool stores. Both of which ghosted us so eventually they decided to send me parts, so I can repair myself.

Had I said I'm not comfortable with the repair I guess the next step would have been to mail it in. I don't know who would have paid for it since it never came to that.
 
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