Robotic cleaner
- Thread starter Jonhood
- Start date
Lol, hey I bought a $350 brake kit for my older Mercedes ( slotted rotors and the whole package ) and got the wrong pads for the back. After the seller not responding for a week ( all I wanted was the right pads ) they gave me a full refund. I told them hey I am using 3/4 of the kits just want the pads “ nope you have been through enough”Mark,
You say "decent", I say too good to be true...
Jim R.
But that was a while back and I do t think they are as generous.
My concern with the robot is they will make you ship it off ( at your cost ) and wait..and wait
tcat
Silver Supporter
- May 30, 2012
- 1,591
- Pool Size
- 17000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool Edge-40
I'm actually thinking of the E10. I do see they carry it at Leslie's for the same price (hard to believe). Having local service may be a better idea, and just assume if it lasts a year, it'll probably last 5.
I don't remember getting a paper receipt (although maybe I did) but my S/N was not on the e receipt or invoice I got from ordering it online.
They also could not look it up for me. They could give me a Maytronics serial number, but not a Pentair S/N, which is what Pentair needed for my Warrior.
Amazon's extended warranties are HORRIBLE. On electronics they make you jump through a million hoops before they do anything. I wish Best Buy sold robots, their warranties are exactly what an extended warranty should be. Set it on the counter and walk out with a new one.
tcat
Silver Supporter
- May 30, 2012
- 1,591
- Pool Size
- 17000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool Edge-40
Some credit cards offer an extended warranty of 1 or 2 years for free. My credit card offers a 2 year extended warranty and when my pump died, they reimbursed me for the price I paid for it. Just something to keep in mind.
I struggled with the code sent for the rebate. Is that the same issue you had?
Jaffles
Bronze Supporter
- May 4, 2022
- 150
- Pool Size
- 22500
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Astral Viron eQuilibrium EQ35
Funny how it all goes round. I read experience of warranties in America, and down here in little ol Australia we are few years behind corporate culture and practices. If warranty is easy they get the sale, if not well meh. No Amazon for me but the sounds of it.
Edit by Jim R.
I'm looking at one of these as the review highly. They say international
Commercial Robotic Pool Cleaner | Robo-tek International | Campbellfield
Edit by Jim R.
I'm looking at one of these as the review highly. They say international
Commercial Robotic Pool Cleaner | Robo-tek International | Campbellfield
Last edited by a moderator:
Yea they didn’t like the first number so i had to dig around. I bought a robot and SWG in early 2020 pre-Covid and got the rebate
Hum…. Guess I’ll need to dig around too. The number I got when I registered for the rebate didn’t work when I submitted it.Yea they didn’t like the first number so i had to dig around. I bought a robot and SWG in early 2020 pre-Covid and got the rebate
My experience was that I dealt directly through Pentair for warranty, Marina really didn't have anything to do with it.
They attempted twice to set me up with a work order at local-ish pool stores. Both of which ghosted us so eventually they decided to send me parts, so I can repair myself.
Had I said I'm not comfortable with the repair I guess the next step would have been to mail it in. I don't know who would have paid for it since it never came to that.
They attempted twice to set me up with a work order at local-ish pool stores. Both of which ghosted us so eventually they decided to send me parts, so I can repair myself.
Had I said I'm not comfortable with the repair I guess the next step would have been to mail it in. I don't know who would have paid for it since it never came to that.