Please help!

[Astratton]

Hello. We used the a green to blue shock treatment on 6/12 our pool turned blue… we followed the directions completely(however, we got heavy crazy rain that night) . Now our pool is cloudy, blue and has reside due substance floating around . It’s like the chemicals did not dissolve in our pool and it settles to the bottom and when we vacuum it just gets get stirred up … we have ran the pump 24/7 and back washed 2x a day. We have had the robot in it as well.

Need help.

 

[markayash]

Do you have a picture of the shock treatment? Curious what’s in it.

Also have tested your water? That will help us determine what’s going on

I have also had similar results when adding “ shock” to a pool. May just take a few days to clear up

 

[ajw22]

Welcome to TFP.

If this is what you used it contains Cal Hypo + Floc

HTH™ Pool Care Green to Blue Advanced: Blue Pool Shock | HTH Pools

Transform your pool water from green to blue in 24 hours with this easy-to-use system! Find the nearest retailer with HTH's™ advanced pool shock today!

hthpools.com

The directions say to turn off the pump, let the floc settle, and vacuum to waste.

Flocculant - Further Reading

www.troublefreepool.com

 

[Rancho Cost-a-Lotta]

This article should help you:

Flocculant - Further Reading

www.troublefreepool.com

You'll need TFP recommended test kit (see the link below). You may need to follow the SLAM Process to get rid of all algae.

Pool Care Basics Archives

Your one-stop shop for all things TFP to include: ABCs of Water Chemistry, Recommended Chemicals/Levels, Test Kits, Troubleshooting, and much more!

www.troublefreepool.com

 

[Astratton]

Do you have a picture of the shock treatment? Curious what’s in it.

Also have tested your water? That will help us determine what’s going on

I have also had similar results when adding “ shock” to a pool. May just take a few days to clear up

Free chlorine is low
PH is high
Alkalinity high
Stabilizer is perfect

 

[Flying Tivo]

Free chlorine is low
PH is high
Alkalinity high
Stabilizer is perfect

Sorry Astra but i will have to laugh a little about the Stabilizer part, which is the test that poolstores mostly get way wrong.
Im assuming you are poolstore testing, which here at TFP we dont recommend much nor we give advice based on.
We recommend Testing yourself(which we belive more, even if its your first time) Here is Test Kits Compared
When we ask for testing numbers it should look like something like this:

PoolMath Logs

www.troublefreepool.com

Also can you fill in your signature with your pool info and equimpement so we can help you better. Have a look at mine.
Welcome to TFP.

 

[Newdude]

Hey Astratton and Welcome !!!!

We recommend Testing yourself(which we belive more, even if its your first time)

He isn't kidding. We don't even know you and yet we trust you when you have a Talyor drop based test kit. With reliable data we are all on the same page and can guide you through anything.