Hi All,
I'm now into my first winter temperatures in the first season of my new pool.
I had the builder install the Pentair ETI Hybrid Heater for energy efficiency here in Denver, Colorado, but in our first day below freezing and I'm getting a message of 'Condensate Block'. I've had the heater operating in gas only mode (I understand that the heat pump should not be operated below 50 deg ambient temp) for the past few weeks. From what I can tell the condensate line off the gas heater exhaust is frozen. I'm intending to keep the pool/spa open through the winter.
Looking through the manual, it appears that this heater cannot be operated in the winter freezing temperatures, even in gas-only mode. The reference I see to this is buried in the installation/user guide toward the back, a fact that Pentair does not indicate on their website, fact sheet, and the builder didn't mention (or probably know about) at all. Of course, if this is true, I'm seriously irritated at the builder for failing to note this (and steer me away from that heater) and for Pentair to not make that more apparent.
My question is - does anyone have experience or know how this heater can operate in freezing temperatures?
I'm now into my first winter temperatures in the first season of my new pool.
I had the builder install the Pentair ETI Hybrid Heater for energy efficiency here in Denver, Colorado, but in our first day below freezing and I'm getting a message of 'Condensate Block'. I've had the heater operating in gas only mode (I understand that the heat pump should not be operated below 50 deg ambient temp) for the past few weeks. From what I can tell the condensate line off the gas heater exhaust is frozen. I'm intending to keep the pool/spa open through the winter.
Looking through the manual, it appears that this heater cannot be operated in the winter freezing temperatures, even in gas-only mode. The reference I see to this is buried in the installation/user guide toward the back, a fact that Pentair does not indicate on their website, fact sheet, and the builder didn't mention (or probably know about) at all. Of course, if this is true, I'm seriously irritated at the builder for failing to note this (and steer me away from that heater) and for Pentair to not make that more apparent.
My question is - does anyone have experience or know how this heater can operate in freezing temperatures?
UltraTemp ETi® Hybrid Heater
The Pentair UltraTemp ETi® Hybrid Pool Heater is the first swimming pool heater to combine a heat pump and a gas fired heater for an energy saving alternative.
www.pentair.com