- May 21, 2021
- 12
- Pool Size
- 28000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Hello Everybody! I am new to the forum and hoping I can get a little help. I just completed a backyard remodel and added a Pentair EasyTouch Automation system with Screenlogic2, Intellichlor IC40 SWG and an additional pump (Whisperflo 1 1/2 hp) for some water features. My current pump is a 2015 Intelliflow 3hp Variable Speed pump . Since the new plaster is less than 30 days old, I have not added salt yet. The SWG is connected, but I have it off until after I add salt. My problem is that I keep getting system alerts saying "Pump 1: Power Outage Alarm" and "Pump 1: Communication Lost" as well as "Chlorinator: Communication Lost." This only happens when I turn the pump off. My understanding is that the pump should have constant power, so I am guessing that something is wired incorrectly causing the pump to lose power when turned off. Also, when I put the system in Service mode, the pump turns completely off and I have no option to manually control the pump with the pad on the pump. Is this normal, or should I be able to manually control the pump when in service mode? I have attached a picture of the wiring in the panel, but not sure if anybody is able to diagnose with the picture. I did see another thread with a similar question, but my panel has a few more things going on, and I don't want to mess with it without getting some guidance. The pool company is supposed to come out and look at it, but if it is an easy fix, I would rather fix it myself. If not, at least I will have some knowledge when discussing with the installer.
Thank you!
Thank you!