- Jan 9, 2021
- 135
- Pool Size
- 15000
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- Hayward Aqua Rite (T-15)
Hello. So on top of all the problems I'm going through I'd like someone's advice on my SWG.
I have pentair 3 month old.
The pool open (brand new) on April 15th 2021 , the person who treat my poll start it with chlorine tablets at the skimmer until 30 days passed , after 30 days we start running the SWG (pentair IC20) MY Pool is plaster with 15k volume.
My pool cleaning guy asked me why my SWG does not produce any chlorine (or very very low)
I added pucks every time when I see the chlorine level was under 1ppm.
So I called pentair they asked me questions about the led indicator lights on the cell, I see the flow green , the cell set at 80% or 100% and the salt level is 3500.
The "cell" light is on and off as producing chlorine.
I'm not getting the chlorine into the pool , I went to the store and they analyzed the water, see image , pentair told me there 0.4ppm of copper in my water , do you think this will effect the SWG from producing chlorine.
It's still under warranty.
I haven't clean the cell , I opened and looked inside but I don't see any buildup its very clean (maybe I'm missing something)
No "clean" indicator light is on ,
I'm not sure what to do .
The ph is high because of the salt added 24 hours before the test and I also have spillway spa running 24/7 I can't add another actuator because all 4 slots are used .
I can add manual value to close the spillway but im not sure If I want .
What your thoughts?
Thanks
I have pentair 3 month old.
The pool open (brand new) on April 15th 2021 , the person who treat my poll start it with chlorine tablets at the skimmer until 30 days passed , after 30 days we start running the SWG (pentair IC20) MY Pool is plaster with 15k volume.
My pool cleaning guy asked me why my SWG does not produce any chlorine (or very very low)
I added pucks every time when I see the chlorine level was under 1ppm.
So I called pentair they asked me questions about the led indicator lights on the cell, I see the flow green , the cell set at 80% or 100% and the salt level is 3500.
The "cell" light is on and off as producing chlorine.
I'm not getting the chlorine into the pool , I went to the store and they analyzed the water, see image , pentair told me there 0.4ppm of copper in my water , do you think this will effect the SWG from producing chlorine.
It's still under warranty.
I haven't clean the cell , I opened and looked inside but I don't see any buildup its very clean (maybe I'm missing something)
No "clean" indicator light is on ,
I'm not sure what to do .
The ph is high because of the salt added 24 hours before the test and I also have spillway spa running 24/7 I can't add another actuator because all 4 slots are used .
I can add manual value to close the spillway but im not sure If I want .
What your thoughts?
Thanks