Hello all, we had a pool finished in Feb '21 (covid purchase!). We are having major algae problems, I am working on getting the chemicals balanced, but I think the bigger contributing factor is that the pool wasn't set up properly. Can you tell me if this sounds normal? The skimmer/suction is so low that everything (leaves, dust, crepe myrtle flowers) just sits on the surface of the pool. The suction is so low that the basket floats up even when the pump is running. I also placed a drop of dye near the skimmer and none got sucked in. We have not changed the settings that they installed (skimmer valves are fully open). I have called the company to come look at it, but I'm concerned they are going to say everything is fine. I'd like to be armed with some info. The filter pressure is 18 psi and we have recently cleaned the cartridges in the filter. Is there anything you guys could tell me to let the pool company know that this is not ok? And would this be contributing to the algae growth? Thank you for your help!!! This site has been so incredibly helpful.