New Build in NE FL

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I have already been on the phone with Stone Hardscapes. They confirmed Oceana and Blue Sierra are different colors. Oceana has browns in it. Blue Sierra does not. I have sent photos directly to Stone Hardscapes and waiting to hear back. Stone Hardscapes did say they purchase some product from MSI but also directly import their own stone and have their own products as well, which is the Oceana.

I currently have 11 boxes of Oceana sitting on a pallet and only 3 of the Blue Sierra left as the rest of it is currently on the spa. We opened 4 more Oceana boxes, beyond the 3 that were already opened, and out of 16 planks of stone, only 1 looked like it MAYBE could go with Blue Sierra. The spec sheets even state the differences - Blue Sierra is just Blue/Grey and grey and a VERY random rust color spot that I have seen 2 of thus far. The blue in the Blue Sierra almost has a green-teal hue to it. Oceana is grey, blue, white, and cream. Most of the Oceana that we have seen are medium to dark brown with some bluish grey, creamy white, toupe, and greige.

All we want is for them to acknowledge they arent the same and exchange the products so we have all of the same thing. I think both products are beautiful stone with great color and variances but not mixed together. But there should be no freight or restocking fees as it was their decision to mix the products. Ultimately we wouldn't be paying those fees - PB is taking care of anything, but he shouldnt have to pay for the store's mistake. I also don't want this issue to crop up again as we are ordering more stone for our fire pit, above what we already have.

I have a text out to PB to see how his visit went there today. If these pieces werent glued together in sheets of 6x24", it would be easier to mix the colors together so you wouldn't have blocks of different colors. When we built our wall that was on the back porch, that is what we did as the guy I bought the stone from didn't have enough of either color for my project, so I bought both colors and mixed them together so you couldn't tell but they were individual stones. I don't mind the browns. That's why we picked it in the first place. Gives it more contrast. But now the spa is half way finished and it is all Blue Sierra. If they finish it with Oceana, you will notice. And the columns won't match either.

Ultimately, it is going to get fixed, but the company should not do this and try to sneak it in. It makes them look deceptive and dishonest.

In other news, spoke to the rep at Stone Mart. Not sure where our samples are as they went out and should have been here Friday. They were sent via the good ol' USPS. So he has sent more samples via UPS and they will be here tomorrow.

Spoke to Travertine Mart about receiving an extra sample that I didn't order. They weren't sure but said it was all silver travertine and they do cut some pieces for samples which is why the one piece is so different from the other one. I have inquired about pricing and shipping etc and will have to see what Stone Mart has and says.

Really wish this whole stone thing wouldn't have happened bc it has now been 8 days that work hasn't been done again. I know the tile guys are probably at another job but still annoying.

Hope to have more samples to share tomorrow.
 
Just got off tbe phone with PB. He couldn't get into the store today but he said with the pics I sent there is no question they are different. So he said don't worry about it, he will get it switched out and replaced with Blue Sierra and hopefully soon so the guys can get out here and put the rest up.

Also, got the paver removal sorted. He can get them moved for $175 and he will keep the bull nose and that avoids us paying a $600-700 in restocking fee with Tremron. Sold!

The install labor for travertine is $0.50 more a sq ft than the concrete pavers and this is the fee charged to the contractor. He said he is not upcharging that and isnt going to nickel and dime us as we are spending a lot on this pool. So that is $750 more in labor. I expected more honestly.

So will look at samples tomorrow and see where the prices are and then have PB call and see if he can get a better contractors price and go from there.
 
Very true but PB said just like the Lightstream being delayed actually worked out bc we were able to add to the deck bc things were in a holding pattern so with the stone mix up we were actually able to realize the pavers just weren't working esp bc they were pink and now we have stone that we like even more than the Oceana and are upgrading to travertine too. If the stone had kept going, we would have likely kept the pavers but switched colors and tried to get away from the pink pallets. So I guess it all happens for a reason. Thank God we have an amazing PB! Off to bed... Round 2 of injections in the AM... This will add 6 to the count so now up to 14 back injections... Yay......... But if it helps, then worth it.
 
It does seem as if everything does happen for a reason but man it sure would be nice for things to happen how they should the first time around!

Glad they were able to get you in for the injection today (Tues)! Here is hoping it helps!

Kim:kim:
 
UPS delayed our sample shipment by a day for some reason so just received it this afternoon.

Stone Mart sent us their silver, Philadelphia, and Alaskan silver travertine along with silver and ivory coping samples.

Their silver is basically cream colored and not like any other silver sample we have from other stores. Those at least have grey tones mixed with the beige and cream.

The Philadelphia is much lighter than traditional silver and also has tan under tones but is cut to have more veining and linear movement.

Alaskan is the lightest of them all and also cut to show linear movement and veining. It has beige and tan but more grey to make it a silver category and also lightest in color (the online pic is more beige than the sample which is def lighter than the other 2)

The ivory is much darker than what I would call ivory bc honestly to me, their silver looks ivory to me.

I like the Philadelphia when it is dry as I like the veining and color but when wet, it shows a lot more than. It matches well with our coping that we have for the spa and wall but when looking at a job site that was recently done in it, the linear movement was a bit too much and not random enough for our liking.

Since the silver is so tan, it was an immediate no. You will see in the pics, I would never have called it silver just looking at it.

The Alaskan was my favorite (and was when viewing pics on the website) but also the most expensive. It is much lighter in the base color with not much tan and the veining is more random and doesnt just look like lines from a paint brush going one direction.

After seeing these and comparing them to the silver from Travertine Mart, we are leaning towards the silver from Travertine Mart.

We have 2 pieces from Travertine Mart but they belong to the same color even though one is dark and one is very light. They sent me pics of a recent install and then I saw how they could go together even though it looks impossible. While the dark has tans and beige mixed in, it is more of an accent color to compliment the white and grey instead of dominating the entire paver.

So now it comes to coping. I actually started a new thread to reach out to others who aren't following this thread. Right now we have our local store's silver travertine 12 x 24" bull nose coping for the spa, wall, columns, and fire pit. We were originally doing concrete paver bull nose coping for the pool until we changed the decking.

My worry is that now that the decking is the same material as the coping for everything else, that the pool should have the same coping for cohesiveness.

The current coping that we have is light with some small grey veining but def has tans and beige in it esp when wet. It is def a light piece with light tans and faint grey but looks more cream next to the white pieces in the decking we like. I am *thinking and hoping* that this more tan, light coping will look ok sitting next to the decking we like but am worried it is not going to go at all. I am also worried that the cost, even contractor pricing, is going to be too expensive to realistically swing for the entire pool. The reason we are looking at whole sale stores for the decking is bc of the price of travertine over all.

So if we can't swing the current coping due to looks or cost, then how silly will it look to have EVERYTHING capped with that coping except the actual pool??? Esp bc the spa, wall, and columns are just an elevated beam of the actual pool.

The other option:

Travertine Mart has 6 x 12" pavers in the same color as the decking we like. They are not bull nose. However, they sent a pic showing them laid in a sailor pattern as coping and it did look nice. Bonus: they are on sale for $3.59 a square foot. Not bonus: The coping won't flow from pool to the raised elements. Not only will the color be different but every other coping is also bull nose and these paver pieces aren't. See pic below.

Travertine Mart does have a silver 12 x 24" bull nose that is like what we currently have but no way to know if the colors look like our current coping. It is very light in color like our current coping when looking at the bull nose part but you can't see the top to see the tans. We will check it out when we go to the store. Also, dont know if the contractor price will be low enough. We are waiting to hear what our price is for the coping from our local store and also the contractor price for Travertine Mart. In a perfect world, we get down there and compare both 12 x 24" pieces to discover they look exactly the same and Travertine Mart's contractor price for it makes it doable. Ha.

How funny will it look if we have to have the actual pool coping be the paver and not match the coping for everything else? Like if this was your pool, would you do that??? It just seems odd to me and thus far, my PB has not done a pool where the coping has been different from spa to pool.

Onto pics.

Labeled the different samples in these pics. In one, the placement is slightly different but the letters are the same. Also sharing pics of the samples in a larger scale. Also marked samples from which store - SM is Stone Mart and TM is Travertine Mart

A - current coping; B - Philadelphia SM; C - Alaskan SM; D - Ivory SM; E - Silver SM; F - Silver (both light and dark pieces) TM - All wet
18157545_10211397730886175_5721622345269908170_n.jpg


All dry
18193948_10211397731006178_264922006082847587_n.jpg


Philadelphia SM
18118801_10211397731126181_1051985979818077982_n.jpg


Alaskan SM
18058123_10211397731326186_5585199789562700106_n.jpg


Silver SM
18157371_10211397731446189_4524652510328497582_n.jpg


Silver TM - note the 6x12 pavers laid in a sailor pattern for coping I mentioned above
18119335_10211397731686195_5755276523952364642_n.jpg


So def lots to digest. So longer trip down past Ft Lauderdale to Travertine Mart but needs to be done.

Thoughts?? Lol
 
Quite a few builds have the coping (the tile that is the last one before you hit the water) being different and it looks great! It "highlights" the shape of the pool and draws the eye all around the pool AND serves as a warning to everyone they are about to hit the water LOL You will be fine with it being different. I think it will look awesome!

The colors I like the best are C&F or F&C. I cannot pick which one of the two I like the best :roll:

Kim:kim:
 
Thx for the link. Looks like the Travertine Mart travertine but didn't see where it came from. I like the look of the 6x12 at the edge in sailor but just not sure about mixing coping styles esp for the spa and pool. She has the same coping on all features. It does make me feel better about the TM silver with the darks, lights, and tans. It still says SILVER even with the tans.

Hubby feels that even though the spa and wall etc are the same exact beam of the pool, just raised, that they can still be ok with different coping simply bc they are raised up off of the pool deck.

I have searched and searched and can't find a project that has done it though...

Kim, C and F are my favorite too. C, the
Alaskan, was my #1 from the start and even yesterday afternoon. However, the more I look at the full project photo of F, the silver from TM, the more and more I like it and it has now become my #1. Which is good bc that is hubby's #1 too so to agree is a good thing!
 
ShantellyLace said:
Thx for the link. Looks like the Travertine Mart travertine but didn't see where it came from. I like the look of the 6x12 at the edge in sailor but just not sure about mixing coping styles esp for the spa and pool. She has the same coping on all features. It does make me feel better about the TM silver with the darks, lights, and tans. It still says SILVER even with the tans.

Hubby feels that even though the spa and wall etc are the same exact beam of the pool, just raised, that they can still be ok with different coping simply bc they are raised up off of the pool deck.

I have searched and searched and can't find a project that has done it though...

Kim, C and F are my favorite too. C, the
Alaskan, was my #1 from the start and even yesterday afternoon. However, the more I look at the full project photo of F, the silver from TM, the more and more I like it and it has now become my #1. Which is good bc that is hubby's #1 too so to agree is a good thing!
Click to expand...

F is my favorite as well!! It would be stunning!!


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Thanks all. Sadly, TM is only open M-F so we can't go see the travertine in person. I am trying so hard to visualize the raised coping being the current light colored travertine bull nose coping and the actual pool deck coping being just the 6x12 pavers with no bull nose. Kind of like since the spa, columns, and walls are raised they get a special coping to highlight them?? Right?? Ha.. Trying here.

SM can only get down to $4.88 a sq ft for Alaskan travertine. While that is actually lower than I thought they would go, as it currently is $5.60 a sq ft, it is still too much. So I am thinking we will need to buy this off photos and the 2 tiny samples we have... Oh man that is so hard for me! Lol Hold my hand TFP friends!
 
ShantellyLace said:
Thanks all. Sadly, TM is only open M-F so we can't go see the travertine in person. I am trying so hard to visualize the raised coping being the current light colored travertine bull nose coping and the actual pool deck coping being just the 6x12 pavers with no bull nose. Kind of like since the spa, columns, and walls are raised they get a special coping to highlight them?? Right?? Ha.. Trying here.

SM can only get down to $4.88 a sq ft for Alaskan travertine. While that is actually lower than I thought they would go, as it currently is $5.60 a sq ft, it is still too much. So I am thinking we will need to buy this off photos and the 2 tiny samples we have... Oh man that is so hard for me! Lol Hold my hand TFP friends!
Click to expand...

Any chance any of the reps at TM can snap a picture of their product and text it to you? I would imagine they have it laid out in their showroom.


Sent from my iPhone using Tapatalk
 
It WILL be SO pretty! It WILL highlight those areas and be very pleasing to the eye! EVERYONE will love everything about your pool (or I will come beat them up LOL).

Now go set up only what you are going to use and give us a photo shoot from that. Try to have it in the direction it will be going like up the column and such. That will allow us to really get to love it!

:hug:

Kim:kim:
 
Grumpie, they did send us 2 photos of actual product from the yard and it does look like the install photo and the samples but it is still hard for me not to put my hands and eyes on a big sample, ya know?

Just got off the phone with PB. 100% sure we are going with TM pavers. PB is getting the cost of the coping from local store tomorrow for us (computers were down today). I asked for pricing for 6x12 bull nose and non bull nose, 12 x 12 bull nose and non bull nose, and the 12 x 24 same thing. Also, asked PB if he can find out who the local store sources their travertine from and maybe we can buy directly from the supplier if the price is better and at least the coping could all be the same color even if it isn't bull nose on the pool. If it ends up being too pricy, I am at peace and happy with the decision to do 6 x 12 pavers in the same color as the decking in the sailor pattern from TM.

He is also getting me the linear feet for the perimeter of the decking for the sailor pattern around the edge too (previously we were going to do the soldier pattern).

Kim, will get the final pics together tomorrow. The draft is on and hubby has the command center up and running. He has the tv going as well as streaming his phone all things football. :lol: :hammer: :rolleyes:
 
Omg... I am so beyond frustrated with Travertine Mart!!! They are so unorganized!!!

I contacted them for pricing for their silver French travertine pavers and different coping options. They sent me an estimate on 4/27 that had full and complete information - how many square or linear feet of product per order, how many pieces equaled the square or linear feet, the weight per order, price per square or linear feet, and shipping.

They were sending me estimates with 132 linear feet per full pallet of 6x12 coping but with 264 actual pieces which means they are laying them with the 6" side in a soldier border.

After discussing with hubby, we opted to go with a sailor pattern. We were leaving on a cruise on the 30th at 4:30pm so I sent an email to Travertine Mart stating we wanted the sailor and also to know the cost of this for bull nose and non. I also sent a text (how I communicate with PB) letting him know we were on the ship but had full internet and let him know I sent an email to Travertine Mart about the sailor coping (which we discussed on the phone on 4/28) and let me know what they (TM) say.

The next day, 5/1, TM emails an estimate to the office manager of PB with 130 pieces/linear feet of 6x12 coping with trade pricing for bull nose. Since this estimate came 1 day after my email regarding the sailor pattern and given the fact the other estimates were 264 pieces for a soldier pattern, it seemed clear it was for the sailor. However, we somehow lost 2 linear feet per full crate as they should be 132 linear feet, not 130??? Also, no weight listed for the coping listed, just French pavers.

They also sent estimates to show the cost of using just 6x12 pavers in both sailor pattern (130 pieces) which is the 12" side and in soldier (260 pieces) which is the 6" side. Again, missing 2 or 4 pieces of coping for full crates. They also didnt include the weight of the coping or 6x12 pavers on the estimate agaon, only weight for French pavers.

After comparing cost, we decided to go with the bull nose 12" side that was sent the day after my email stating sailor pattern. The cost difference was $667 for the bull nose. So called PB to confirm this and also make sure that we had enough pavers for the decking, the little patios outside the doors to the screen, and enough 6x12 pavers and coping for the risers and treads of the stairs. PB said he was going to order 10% more even though TM claims 4% breakage and only needing to order 6-8% more. But with the 10% more, it puts us 30 square feet over a full crate of pavers. I confirmed on the TM website in their FAQ section that they state "We round your estimate up to the next full crate unless otherwise told not to" and I had also emailed them before the cruise to confirm we could order less than a full crate and they said yes.

Ok GREAT. We know exactly what we need, what the pricing will be, etc, we just need it all on one estimate to lock in and order.

PB calls me today and say TM is saying they only sell full crates and will not sell us just the 30 square feet. How freaking contradictory! I screen shot the website where it shows they state otherwise and also send the email where they told me yes, I can order less than a full crate.

Final estimate gets sent and suddenly they aren't including ANY weights for pavers or coping, they did add the additional 30 square feet of French pavers, but now are no longer giving me the trade pricing on my coping and still shorting me 2 linear feet of coping! And they increased the shipping.

I went back through the 5 estimates I have, calculated all of the weights, crates and pallets, etc and see they are charging more shipping for less crates and less weight (650# less weight for 2 estimated and over 1000# for 2 other estimates).

I also called them yesterday at 4:42pm. There is a recording when you call that tells you frequently asked info before routing you to the menu to press a number for different departments. That recording states they are open until 5:30 pm. Ok, great even though it is now 4:47 pm. I press 1 for sales. A girl answers and then when I tell her I need to talk to someone who can clarify questions I have about estimates, she puts me on hold until 5:05 pm. I am thinking, ok annoying to be on hold for over 15 mins but they don't close until 5:30pm per the recording. The girl finally comes back to the line and I am trying to explain to her my questions but told her if she cannot see the estimates that were sent to me, she is not going to be able to follow along. She says oh well thr person who can access the estimates leaves at 5pm and I'm like so no one can do estimates even though it says they close at 5:30pm? She said no they close at 5pm. Hmm ok add that to the list of confusing information and no continuity. I said ok well tell me why 2 estimates show full crates of 6x12 coping listed as 132 linear feet and 2 estimates show full crates of 6x12 coping listed as 130 linear feet. She says Hmm that's weird bc a full crate of 6x12 coping is def 132 linear feet and then apologizes for all of the confusion bc what I am telling her is on the estimates def does not sound right. She said she is sending a message to the person who can see all the estimates and will have her call me first thing in the morning.

Well no call ever comes. That's when PB called me about them not wanting to honor their statement of asking less than full crates. When he didn't call me back, I figured everything was ok. Around 3:40pm this afternoon, I was feeling very ill (all the meds I have to take for my back injury aren't very kind to my tummy) so I laid down for a nap as hubby would receive the final estimate and could sign it and email it back.

Except that final estimate is not correct bc they changed the bull nose fee from $6.98 a linear foot to $8.58 a linesr foot and increased the shipping even though there are less crates and weight!

Good freaking luck trying to follow THAT! I have a hard time and I have all of the estimates in front of me and a note sheet I wrote that lists all the differences and changes. I am mad that I called for clarification and was told I would get a call back and didn't and then they go and change the pricing even though the estimate is good until the 12th. What the heck?!

I don't know why this has to be so hard. The estimate they sent on 5/1, the day after my email stating to do a sailor pattern, was correct except they left off so much info that I called to confirm we were on the same page, why it was 130 linear feet instead of 132, and also that we could add the 30 square feet. Now they go and change pricing by removing trade??? Btw, these estimates are going to the contractor and sent to us. And they emailed ME estimates of trade pricing directly.

I just want to throw my hands up and cry!! And I am not one to just cry. I am so over all of this. We havent had work done on the pool since the day before Easter. The decking was supposed to be confirmed and ordered last week while we were gone so it would be here this week. Nothing was done.

I do not understand why TM does not have a standard estimate sheet that just has the numbers open to be plugged in. If it is flat shipping rates, why cheaper for more weight and crates, more expensive for less weight and crates, etc. I don't want to seem like I am splitting hairs but $400 change in the estimate from what it should be adds up when we are already adding $6000 to the pool cost. That $400 difference pays for over half of the additional labor to install the travertine.

So over this.
 

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