Hello all,
I have an Intellitouch i9+3 that has been running for 3 years and had performed flawlessly. Last week we had a big storm and had a power surge at my house from a lightning strike. It fried my modem, router, switch and the protocol adapter from the intellitouch system. I ordered a new screenlogic wireless connection kit swaped it out and it seemmed all was in order. But since I have discovered two things are not functioning.
1) My pool lights are not working right. I can turn them off and on via the app or pc but I'm unable to change the color. I press the color button or program and it the button blinks for a few seconds like it used to but there is no color change.
2) I'm unable to control my heater. In the app I press the button to turn it on and set the temp but those commands don't register with the heater. I can go the heater and manually turn it on and off as well adjust the temperature manually so I know the unit is functioning. Just no commands make it to the heater from the controller.
3) Pumps, cleaner, water features, landscape lights all seem to be working as well as the configured schedules.
Though I'd troubleshoot myself before I call tech support. Any though would be greatly appreciated.
I have an Intellitouch i9+3 that has been running for 3 years and had performed flawlessly. Last week we had a big storm and had a power surge at my house from a lightning strike. It fried my modem, router, switch and the protocol adapter from the intellitouch system. I ordered a new screenlogic wireless connection kit swaped it out and it seemmed all was in order. But since I have discovered two things are not functioning.
1) My pool lights are not working right. I can turn them off and on via the app or pc but I'm unable to change the color. I press the color button or program and it the button blinks for a few seconds like it used to but there is no color change.
2) I'm unable to control my heater. In the app I press the button to turn it on and set the temp but those commands don't register with the heater. I can go the heater and manually turn it on and off as well adjust the temperature manually so I know the unit is functioning. Just no commands make it to the heater from the controller.
3) Pumps, cleaner, water features, landscape lights all seem to be working as well as the configured schedules.
Though I'd troubleshoot myself before I call tech support. Any though would be greatly appreciated.