Heat pump warranty requires professional installation?

riny

Active member
Aug 20, 2020
27
Poughkeepsie, NY
I'm going to put in a heat pump in the spring, and I'm starting now to plan everything out. I'm going to change my pump at the same time for a VSP (either Pentair SuperFlo VS or Hayward Super Pump VS), so I'll probably consider a heat pump from the same manufacturer, unless anyone has a better recommendation.

Here's the question though: I'm 100% confident doing the plumbing and electrical work myself. But I read that some manufacturers won't honor the warranty unless you use one of their approved installers. I can't find the article where I read this though, and I don't remember exactly which brands they were talking about.

Does anybody know more about this?
 

Dirk

Gold Supporter
TFP Guide
Nov 12, 2017
6,886
Central California
Pentair warranties are tricky and a bit inconsistent. But generally you get 60 days if you install things yourself, one or two years if installed by a pro (and they have definitions for what "pro" means) and three years if you buy certain items together. There are also caveats for where you purchase. It's here:


I expect other brands will have similar resources to look up.
 
  • Like
Reactions: riny

nopain00

Member
May 27, 2017
8
Warren, NJ
Correct, most manufacturers will require whatever they consider "professional installation" for the warranty to be in effect. What you can do is do most of the electrical/plumbing work myself except for the so-called last-mile. Then have a GC or similarly licensed professional do the final hook-up. Usually that part is not too expensive and you get the benefit of the whole warranty. Just make sure to get a receipt of some sort that proves that the installation was done by that professional.
 
  • Like
Reactions: riny and borjis