Electrical issue with Hayward Tristar v950 Omni

[aswinjohn]

Hey folks, got a pool as part of buying a home 2 months back. Learning things the hard way.

Yesterday, got an alert on OmniLogic pool app : msp_dev_comm_loss,comm loss device:10-01-13-b2-04 hua:vsp

This forum was the only place I could find on how to troubleshoot. Based on the recommendations, I looked at the wiring, and it seems the wiring from hv voltage to pump and Ferrite bead burned.

Any recommendations, while I chase the original owners to check if there is warranty (pool was installed in 2021). I don’t even know whom to call at this point.

 

[ajw22]

Welcome to TFP.

@1poolman1 is this repairable?

 

[ajw22]

That looks like it may have got hit by lightning.

It does not look like Hayward sells the board separately. You need to replace the entire drive for about $850.

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I think you will be best to get a new pump with a warranty.

 

[mas985]

Hey folks, got a pool as part of buying a home 2 months back.

Is there a home warranty in place from the house sale?

 

[aswinjohn]

This happened at noon, no lightning.

No home warranty, but kept a bit for emergency fund. Looks like I will drive to get a new drive first. Going to call Hayward on Monday to see if there are technicians in the area, or if it’s something I can do myself.

 

[1poolman1]

Welcome to TFP.

@1poolman1 is this repairable?

I don't believe it is.

 

[aswinjohn]

I have some good news. Since I was planning to replace the drive, thought I’d check what’s on the HV board. Turns out there was nothing to get fried.

Bought a new ferrite bead and some power cables and soldered in new wires. Pump now works ! Yay!

Now, still concerned what caused the original problem. We have been having high temps in Texas. Or an EMI pulse heated up the ferrite bead. Asked an electrician to come in and put a pool sub panel (all pumps are currently on a 50 amp breaker) and surge protection.

 

[1poolman1]

I have some good news. Since I was planning to replace the drive, thought I’d check what’s on the HV board. Turns out there was nothing to get fried.
View attachment 522741
Bought a new ferrite bead and some power cables and soldered in new wires. Pump now works ! Yay!
View attachment 522742
Now, still concerned what caused the original problem. We have been having high temps in Texas. Or an EMI pulse heated up the ferrite bead. Asked an electrician to come in and put a pool sub panel (all pumps are currently on a 50 amp breaker) and surge protection.

Glad I was wrong.