What metals are they showing in the water, and how much of them? That will help identify a source.
Just simply draining a pool is risky and is rarely recommended. It sounds like you've found the article, but review the directions for a
No-Drain Water Exchange and let us know if you have any questions. Additionally, I would probably stop visiting the pool store as they're how you got into this mess in the first place. If you're going to put up the money to refill your pool (which can't be cheap in California), I would recommend that you re-review our
Pool Care Basics and make the relatively small investment in your OWN test kit - either a Taylor K-2006
C or a TFTestKits.net TF-100/TF-Pro.
If you are, ultimately, stuck draining and refilling, you may as well use this time to get on the right track and break the dependency on pool store testing and methods.