Many people winterize them for that very reason. BTW, 1000kwh is only about $130 here. But the truth is that spas and pools are wealthy people toys, and the costs of maintenance can be prohibitive to many. The only spas I own are for sale, and my pool could be taken out by a lego, so don't think I'm being a snob. That is my professional opinion.
But get those voids filled, I feel you have a legitimate warranty claim there, and see for yourself how much it saves you next time it's this cold. All I can say is that I have removed a warehouse of foam from spas and not replaced it (per customer request) and the difference, according to them, was a few $ a month in most cases. In my opinion, spray foam is useful for support, but it's highly overrated on efficiency and generally not worth the cost. I prefer to insulate the cabinet frame with foamboard myself, which is tough without access.
But that's just my opinion based on my own personal experiences fixing these things professionally since 1996, so I'm sure there are more qualified opinions here. But I would love to hear the results, whatever they are. I've been wrong a couple times, so it CAN happen.