meat,
You don't want to "ground" the pool water, you want it to be connected to the bonding..
Connecting the metal plate to the rail should stop you from feeling a shock between the two.. And if the rail is bonded, then with metal plate in the water, you should not feel the shock anywhere..
This does not fix the problem, but tells you what you need to do to fix the issue.
I've been told in the past, then these kind of problems are almost always from some electrical company issue, like a leaking high voltage transformer..
Thanks,
Jim R.