WaterGuru - A Test

Honestly if there’s no danger anyone will step on it like an inground pool, you could probably just let it set over it. The part will dangle down into it and it should be fine.
I may just try that. I could also secure it with velcro so it stays in place. I think I'm going to take the plunge. Oh, I better ask you first, has your testing still been within specs?
Edited to add: Within specs meaning - within range of your test kit.
Thanks again.
 
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richardmac64

Member
Jul 16, 2014
20
Evansville, IN
Hey, while you are doing measurements on, could you tell me how far down does the cartridge hang. I tried asking support and all I got was that it had to be in the water. I just want to make sure that it hangs down far enough for my pool. My water level is about 8 inches down from the skimmer lid.
Thanks
 

TroubleFreePat

LifeTime Supporter
Jun 5, 2013
153
Philadelphia, PA
I've been following along here. I wanted to purchase a Sutro smart monitor years ago when first announced. I spoke with (one of?) the founders and he said they figured out a way to truly read FC. Years and years and iterations passed with no real progress. Unit is finally coming to market - but they're using a similar idea of using a cartridge to test. Believe they also have/require a chemical subscription. Price of the unit - $700. Ouch.

So I was excited to see the Waterguru Sense come along. Same basic idea, but for a lot less. I'd still do weekly tests myself, but nice to have a running log of FC and pH during the week so I can fine tune the salt cell if needed (Or if something unexpected comes up!)

Long story short, had some questions and reached out to Waterguru support this am. Received a response in about four hours. For anyone interested, here's the Q&A -

- How often can you have a lab TEST done - annually.
- If I only get about five months out of the season here, that equals 2.5 cartridges (They last 8 weeks.) Can I save that last cartridge for next season after it's been in the water? Yes.
- Disappointed with the warranty since, for me, 1 year equals five months. Is there a repair program for a nominal cost if needed? "If the unlikely event happens that you need to have the unit repair, you can feel free to contact us at that time for instructions."
 

IceShadow

Gold Supporter
TFP Guide
Jun 8, 2019
1,613
Milwaukee, WI
Hey, while you are doing measurements on, could you tell me how far down does the cartridge hang. I tried asking support and all I got was that it had to be in the water. I just want to make sure that it hangs down far enough for my pool. My water level is about 8 inches down from the skimmer lid.
Thanks
About 12" or so from the bottom of the cover to the top of the device. It comes with a little plastic dealie where the cord exits the bottom of the cover that you can wrap the cord around to make it shorter if you need to.