Hi, I hope to get some help...I've read through some posts and I hope I can post everything you would need to help me.
I have a 18,000 gallon in ground pool using a Hayward TCELL15 and sand filter, this is our 9th year using the pool. I had it opened on May 22 and it was just the same old green. After everything was in check, the water was till cloudy. The place I use said, just wait, give it time. So, I waited a few more days and then when I tested it, there was no free chlorine. So, back to the store and they said I should add shock, so I did (a case, 4 bottles) and I also needed a bag of salt (FYI: They don't use anything fancy where I go, only test strips.) I decided to look at my panel again and noticed that the button was in the off position, apparently when they opened the pool, they didn't turn it on. So, I turned it on and waited a few days, still no free chlorine. I called Hayward because the panel was saying my voltage was 40 (should be between 22 and 25) and there was no amperage. She had me turn it off and on to check the other side, which was OK. She said my cell was probably failing (I have had it for 8 years). I ordered another cell and put it in two days later. Surprise, still not getting any chlorine and cloudy pool.
I decided to go to another pool place that uses more extensive testing. These were my readings on 5/24/17 (Weds):
PH: 8.1
ALK: 94
SALT: 2800
Free Chlorine: 0
Total Chlorine: 0
CYA: 2
Hardness: 0
So, they said the reason I wasn't generating any chlorine was because my PH was too high. So, I put in 1/3 gallon of Muratic Acid and waited about an hour and added stabilizer slowly in the skimmer.
The levels were good on Friday, and the pool seemed to get a little less cloudy, but still couldn't clearly see the bottom. Also, my test stips read a little high on chlorine and free chlorine.
Today I decided to take it to a Leslie's (the above store was closed today), because they do a little better testing than my store and the pool was still cloudy. Here are the readings from today:
PH: 8
ALK: 100
SALT: 2900
Free Chlorine: 10
Total Chlorine: 10
CYA: 70
Hardness: 200
Phosphates: 500
So, they said I needed to add 14 fl oz of Muratic acid, and then Pool Perfect+Phos free. I added the acid, but I'm not too sure about the phos free. From what I've read online, 500 and below it OK???
HELP! I want my clear water back and I'm getting very frustrated because I've never had these kind of problems in the past. We did have a crazy winter here in Ohio, it was 80 for a few days in February!
Thanks so much for any help!
Wendy
I have a 18,000 gallon in ground pool using a Hayward TCELL15 and sand filter, this is our 9th year using the pool. I had it opened on May 22 and it was just the same old green. After everything was in check, the water was till cloudy. The place I use said, just wait, give it time. So, I waited a few more days and then when I tested it, there was no free chlorine. So, back to the store and they said I should add shock, so I did (a case, 4 bottles) and I also needed a bag of salt (FYI: They don't use anything fancy where I go, only test strips.) I decided to look at my panel again and noticed that the button was in the off position, apparently when they opened the pool, they didn't turn it on. So, I turned it on and waited a few days, still no free chlorine. I called Hayward because the panel was saying my voltage was 40 (should be between 22 and 25) and there was no amperage. She had me turn it off and on to check the other side, which was OK. She said my cell was probably failing (I have had it for 8 years). I ordered another cell and put it in two days later. Surprise, still not getting any chlorine and cloudy pool.
I decided to go to another pool place that uses more extensive testing. These were my readings on 5/24/17 (Weds):
PH: 8.1
ALK: 94
SALT: 2800
Free Chlorine: 0
Total Chlorine: 0
CYA: 2
Hardness: 0
So, they said the reason I wasn't generating any chlorine was because my PH was too high. So, I put in 1/3 gallon of Muratic Acid and waited about an hour and added stabilizer slowly in the skimmer.
The levels were good on Friday, and the pool seemed to get a little less cloudy, but still couldn't clearly see the bottom. Also, my test stips read a little high on chlorine and free chlorine.
Today I decided to take it to a Leslie's (the above store was closed today), because they do a little better testing than my store and the pool was still cloudy. Here are the readings from today:
PH: 8
ALK: 100
SALT: 2900
Free Chlorine: 10
Total Chlorine: 10
CYA: 70
Hardness: 200
Phosphates: 500
So, they said I needed to add 14 fl oz of Muratic acid, and then Pool Perfect+Phos free. I added the acid, but I'm not too sure about the phos free. From what I've read online, 500 and below it OK???
HELP! I want my clear water back and I'm getting very frustrated because I've never had these kind of problems in the past. We did have a crazy winter here in Ohio, it was 80 for a few days in February!
Thanks so much for any help!
Wendy