We have a 220 gallon Softub recently inherited from the previous owner of our house, and just got it set up and running. The motor is turning off and on frequently and we're looking for advice.
The pump runs continuously as desired until the hot tub reaches the set temperature (100), after that the pump runs sporadically, turning on for a second or two, then shutting off for about 30 seconds, then on again repeatedly.
The display shows "P" when pump is off, and shows "00" when pump is on.
When the pump is running, one or both of the Filter and Heat lights turn on.
Pressing Jets button will run the jets for about 15 minutes, then it reverts to the previous behavior.
It's plugged directly into the outlet so I don't suspect there's an issue with the electrical supply. We tried hitting test and reset on the power cord, and tried unplugging it and replugging it in. Didn't try any more complicated fixes yet. Called Softub and they have a FIVE MONTH waiting list for service "due to the pandemic" so wondering if anyone has tips or troubleshooting ideas!
Thank you!
Jessica & Will
The pump runs continuously as desired until the hot tub reaches the set temperature (100), after that the pump runs sporadically, turning on for a second or two, then shutting off for about 30 seconds, then on again repeatedly.
The display shows "P" when pump is off, and shows "00" when pump is on.
When the pump is running, one or both of the Filter and Heat lights turn on.
Pressing Jets button will run the jets for about 15 minutes, then it reverts to the previous behavior.
It's plugged directly into the outlet so I don't suspect there's an issue with the electrical supply. We tried hitting test and reset on the power cord, and tried unplugging it and replugging it in. Didn't try any more complicated fixes yet. Called Softub and they have a FIVE MONTH waiting list for service "due to the pandemic" so wondering if anyone has tips or troubleshooting ideas!
Thank you!
Jessica & Will