I'll go one further, as a NY-er I'm obnoxiously cynical too. But $400 is $400 if it had worked out.I suppose that I am naturally skeptical.
It didn't work out this time, and if it were me, I'd be thrilled it didn't work out at the place the order stage before payment. I had full blown storefront merchants backorder my purchases indefinitely, after taking money, due to the state of the current world.
It would have been that much worse trying to be refunded from a phantom reseller. Which I would have tried, when nobody else had my stuffs.