Replacement SWG cell for Circupool Edge 25

Rodex

Gold Supporter
Jun 2, 2019
340
Mansfield, TX
Pool Size
11000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
CircuPool Edge-25
I ordered a replacement cell for the Edge 25 from Circupool. I got this note with it.

Has anyone seen this?

I’ve had a lot of leaking problems with the Edge 25, as documented on this site.
 

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Haven't seen that.

That is an aftermarket cell.

They may have that cell made to fit a number of different units from multiple manufacturers. Maybe they changed their threads to match another brand due to higher volume, and they include a union to match the new threads.

Never know with the aftermarket cells.
 
Haven't seen that.

That is an aftermarket cell.

They may have that cell made to fit a number of different units from multiple manufacturers. Maybe they changed their threads to match another brand due to higher volume, and they include a union to match the new threads.

Never know with the aftermarket cells.
An aftermarket from the same company that made the original?

The threads are very similar, if not the same. The original thread I mentioned had a few people comment about the same leaking issue I have, and the ID of the union or something was the issue. Clamping it down, or in one case making a cut into the union, seemed to have resolved it.
 
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An aftermarket from the same company that made the original?
1721269078288.png
1721269091259.png

I ordered a replacement cell for the Edge 25 from Circupool.
You bought this (see link below) and got 1721269216550.png



Something is not right in your description or what you bought.

Post a picture of the cell that you received...provide a link to the url that you purchased...
 
View attachment 597109
View attachment 597110


You bought this (see link below) and got View attachment 597111



Something is not right in your description or what you bought.

Post a picture of the cell that you received...provide a link to the url that you purchased...

It’s probably a generic pamphlet for some OTS or pre-designed coupler/union that they used in the assembly.

The pamphlet came with that weird slip-on union. If I had to guess, considering the issues we had with leaking, it is because the old unions were not designed or manufactured properly.

Here is what I purchased (and what I received);

1721276506226.png
 
When I had the Edge 40 I had issues with it leaking. Had to lube the threads and use a pair of big pliers and give it an extra 1/8 turn
We tried that, and tried hose clamps as well. Nothing stopped the leak completely. We got it to a slow drip and just had to leave it like that.
 
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We tried that, and tried hose clamps as well. Nothing stopped the leak completely. We got it to a slow drip and just had to leave it like that.
The threads on mine even brand new never felt smooth. Almost like they were cut off slightly.
My cell died early and they screwed around and wouldn't honor the warranty so I chunked it and bought a Inyo system.
 
The threads on mine even brand new never felt smooth. Almost like they were cut off slightly.
My cell died early and they screwed around and wouldn't honor the warranty so I chunked it and bought a Inyo system.
Mine has had a lot of problems since we got it as well, I just don’t have the time to replumb so bit the bullet and got the replacement cell.

The power supply showed up with a cracked case and it whines, like a bad transformer. It shuts off randomly. They wouldn’t guarantee they would replace it, they just said to ship it back on my dime. Then of course this fit issue, they wouldn’t do anything about it even though we called several times and explained exactly what we think was happening. The Check Cell light was coming on since the beginning.

All in all, I strongly discourage anyone from buying Circupool or Discount Salt Pool.
 
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Mine has had a lot of problems since we got it as well, I just don’t have the time to replumb so bit the bullet and got the replacement cell.

The power supply showed up with a cracked case and it whines, like a bad transformer. It shuts off randomly. They wouldn’t guarantee they would replace it, they just said to ship it back on my dime. Then of course this fit issue, they wouldn’t do anything about it even though we called several times and explained exactly what we think was happening. The Check Cell light was coming on since the beginning.

All in all, I strongly discourage anyone from buying Circupool or Discount Salt Pool.
They offered me a discount on a new cell and charged my card but never shipped it..I had to get my CC involved and was resolved but a huge pain..Inyo had their unit on sale so I bought it for not a lot more then the Cell cost. Mine wasn't too hard to replumb so wasn't a huge deal
 
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Just an update for anyone who runs across this.

The previous cell had issues with leaking, as I mentioned. The coupler could not be tightened enough to make a good seal under pressure, and tightening past a certain point would pop it off the threads of the SWG and of course the pressure would break the o-ring seal, dumping out water. The best I could ever get it was a slow drip. I used hose clamps, which helped, but did not fully resolve that. I did not try cutting the coupler.

I installed the replacement cell with the new coupler. This time, I could tighten it quite a bit more without that catastrophic failure happening. Fingers crossed it stays that way.

This is what I think, in my amateur opinion, what was going on with the original cell. The coupler threads were poorly designed (incorrect major/minor diameter or tolerance, something like that) or poorly molded. When the unweighted cell is horizontally mounted, it sits level with the plumbing and looks like it will couple just fine. As water fills the cell, it weighs the whole cell down. If the horizontal run is a bit long, because of the poorly designed/manufactured coupler, everything sags slightly, with the bottom of where the cell mates to the plumbing now looser than the top. The o-ring loses its seal and bam - water leaks. Because of the bad coupler design, you can’t get it tight enough without over tightening it. Adding tons of lube helps, adding lube to the threads helps, and of course clamping the coupler helps because the threads are closer to where they should be. Cutting the coupler removes a bit of material, and so clamping the cut coupler down fixes the diameter issue - so it is a much better fix.

With the new coupler, the sag still happens from the weighted cell - and it did leak on me at first - but now I can get it tight enough to squish the o-ring down.

It’s possible the mating conditions between the old coupler and old cell are actually the root cause, and not just the coupler.

Language in the pamphlet like “generational thread updates” sure sound like corporate-speak for “we knew about the issue but we don’t want to take responsibility for it.” They certainly knew from my dozen phone calls and back and forths with them, and it sounds like others did too, that their complaints/tech support department would have seen this as a trend. I know I only have my suspicions, and I know companies do this all the time, but this is the sort of experience that raises red flags when we audit companies - so I would suggest to go with another brand.
 
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Regardless if there's a leak or not on long horizontal runs I will always support the pvc on one of the sides of the cell just knowing that I can't expect it to hang there bearing weight.
Yes, that would help. What are you using to support it?

My run is quite short in my opinion - from what I recall it is at the minimum length before the flow sensor and the cell is right after that, then the elbow. But still, it does sag, so I need to support it better.
 
You can use a piece of 2"pvc and and cut out a profile of the pipe and then fit it underneath the pipe to the floor. To secure it you can drill a hole on each side and use a ziptie or drill below the profile and ziptie through the pipe and over so the pipe cand be removed by anyone. Screenshot_20240720_234950_Chrome.jpg
 
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