Hi. I'm super glad I found this site and am hoping to get some honest feedback and possibly some insight/guidance/direction. I live north of Dallas and just had my pool re-plastered after 10 years. I'm a single/older woman and I really don't have anyone I can ask to help me or to give me guidance :-( To be completely honest, I am not very "handy" and don't know a lot about pools or plaster but I know enough to recognize when something is wrong, although my PB keeps telling me that my expectations are too high or that I'm not being reasonable <---PSA NO woman in the history of the world has ever gotten more reasonable after being told that but I have honestly tried to be very respectful, calm, kind and patient.
My plaster was finished the second week in May so we are on WK 5. I chose Quartscapes Cappucinno because my old color was Mohave Desert and they discontinued and this was the closest color they had. I had REALLY loved the old pool finish, never had any issues and it was starting to show a bit of wear and tear so I wanted to refinish. The contractor I used was the original project manager from when had the pool built 10 years ago. He also runs a small pool maintenance service now and has also handled my weekly pool cleaning/upkeep for almost 10 years so it is someone I have not had a reason to distrust, however, he keeps telling me that this is normal and I'm starting to really worry.
I spent a LOT of money to have the pool replastered (also had the patio stripped and resealed at the same time). I have paid him in full....even when we had both discussed my concerns with the quality of the job when finished. I had explained that I could not "brush" that giant pool myself daily or multiple times a day and we discussed that I needed he and his crew to handle it even if it meant my paying them for their help. Its just too much for me physically. He agreed to handle. They did "something" to speed along the process which I believe involved dumping in several gallons of muriatic acid into the pool and brushing over the first week or two multiple times a day.
You have to look at the photos to understand my concerns and they don't do the best job showing the problem because the light from the sun reflects off of them but there are lines/streaks which are "new" meaning they are only there now after several weeks. They almost look like brush marks on a golf course in the sand trap.
Speaking of sand, there is so much dust piled up in the bottom of the pool that I can't imagine it ever going away. As of yesterday my PB still told me I can not use the polaris vacuum so I am not sure how all of this dust is ever going to go away but the bottom of my pool looks like an image of a lunar moon landing. What say you? Do these photos look like there is a major problem and is there any advice you guys can please offer?
When you are single and a bit older, its embarassing to feel so clueless and have to rely on the trustworthiness of a contractor and now the possible kindness of strangers :-( Thanks for any help you can offer. PS: Photos taken on different days this week and at different times. You have to enlarge the images to really see the "streaking/striping" I will leave a few more photos in the next post below.
My plaster was finished the second week in May so we are on WK 5. I chose Quartscapes Cappucinno because my old color was Mohave Desert and they discontinued and this was the closest color they had. I had REALLY loved the old pool finish, never had any issues and it was starting to show a bit of wear and tear so I wanted to refinish. The contractor I used was the original project manager from when had the pool built 10 years ago. He also runs a small pool maintenance service now and has also handled my weekly pool cleaning/upkeep for almost 10 years so it is someone I have not had a reason to distrust, however, he keeps telling me that this is normal and I'm starting to really worry.
I spent a LOT of money to have the pool replastered (also had the patio stripped and resealed at the same time). I have paid him in full....even when we had both discussed my concerns with the quality of the job when finished. I had explained that I could not "brush" that giant pool myself daily or multiple times a day and we discussed that I needed he and his crew to handle it even if it meant my paying them for their help. Its just too much for me physically. He agreed to handle. They did "something" to speed along the process which I believe involved dumping in several gallons of muriatic acid into the pool and brushing over the first week or two multiple times a day.
You have to look at the photos to understand my concerns and they don't do the best job showing the problem because the light from the sun reflects off of them but there are lines/streaks which are "new" meaning they are only there now after several weeks. They almost look like brush marks on a golf course in the sand trap.
Speaking of sand, there is so much dust piled up in the bottom of the pool that I can't imagine it ever going away. As of yesterday my PB still told me I can not use the polaris vacuum so I am not sure how all of this dust is ever going to go away but the bottom of my pool looks like an image of a lunar moon landing. What say you? Do these photos look like there is a major problem and is there any advice you guys can please offer?
When you are single and a bit older, its embarassing to feel so clueless and have to rely on the trustworthiness of a contractor and now the possible kindness of strangers :-( Thanks for any help you can offer. PS: Photos taken on different days this week and at different times. You have to enlarge the images to really see the "streaking/striping" I will leave a few more photos in the next post below.
Lets see what we can do to help you and your pool out.
