- May 3, 2014
- 58,612
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
If it says Com Link Error, the IC is not communicating with the ET. There is a RS485 issue.
could that be it.... i dont know what that means lol.... but i can pass that on to my pool guy, or is it something i can fix?
See what the cell is reading for water temperature.
See procedure in link below.
www.troublefreepool.com
Check the communication wire to the Easytouch.
See procedure in link below.
Pentair Intellichlor ICXX SWG - Further Reading
www.troublefreepool.com
Check the communication wire to the Easytouch.
When I hold down more button the lights cycle and no percentage lights come on, but it’s a new cell and has no hours. When press button again the 80 and 100 lights come on which indicates the temp is around 85-90 correct?See what the cell is reading for water temperature.
See procedure in link below.
Pentair Intellichlor ICXX SWG - Further Reading
Check the communication wire to the Easytouch.
Diagnostics still shows zero ppm status and comm error. The Intelliph doesn’t read any salt either. I checked connections in wiring while taking pics but no change.
the really odd thing is…. Why would it work in a bucket if it’s an electronic or comm issue?
More pics coming shortly
IC60 Very Low Salt - K1766 Disagrees, Lack of Timely Help from Pentair
I feel like my IC60 has always read very low, but never enough to bother me and more in the higher spectrum of the +/- 500 or so ppm. However, over winter, there was a week or so when it just wouldn't report salt PPM at all, it'd just show hyphens. I opened a warranty case with Pentair, a...
www.troublefreepool.com
IC60 Very Low Salt - K1766 Disagrees, Lack of Timely Help from Pentair
I feel like my IC60 has always read very low, but never enough to bother me and more in the higher spectrum of the +/- 500 or so ppm. However, over winter, there was a week or so when it just wouldn't report salt PPM at all, it'd just show hyphens. I opened a warranty case with Pentair, a...
Yes that is the actual water temp. I keep it set at 87 on the UltraTemp and that is what it reads on both heat pump and easy touch. I will confirm with a thermometer when I get back home to be sure, but it is 90+ outside here, so I doubt temp is low and it feels normal when swimming so I would say its correct
Was the heat pump running when you were trying to get the cell to work?
If the flow is really low and the heat pump is on, the water might be getting too hot.
Make sure that the flow is really good and the heat pump is off and try to get the cell to work.
Redo the communication cable so that the Easytouch can tell you what the salinity reading is.
If the flow is really low and the heat pump is on, the water might be getting too hot.
Make sure that the flow is really good and the heat pump is off and try to get the cell to work.
Redo the communication cable so that the Easytouch can tell you what the salinity reading is.
My flow is really high (almost to point i think pump is too big), so I do not think that is the issue. Pressure usually runs 25-28 with laminars off and 22 with them on, but everything was same last year with no issues. Since I have a cover, generally the unit is cooling and not heating this time of year so water should be cool.
I will move wire off intelliph controller and back to easytouch and check diagnostic again to see if anything has changed.
Here are the additional pictures you asked for
Attachments
the thing that has everyone here really stumped is it works fine in a bucket...as is, everything hooked up as normal. Its just when its put back in line. We put my old cell in the line unhooked from control so pump could run, but had the brand new cell plugged in in the bucket to test. Worked fine as it should, both new and old cell did. Put back in line...low salt. It makes no sense.
Can you post the picture in good resolution?
Is there a communication wire from the SWG power card to the EasyTouch?
Is there a communication wire from the SWG power card to the EasyTouch?
I know it sounds hard to believe... so i ran home and repeated the bucket test.
see attached pics of the test
Pic of tag on new cell.
1. swapped cells leaving new cell plugged in to intelliph control as normal and placed in bucket of water straight from pool near returns. put old cell in line just so i could run pump.
2. held flow sensor down to simulate flow.
3. lights flashed normal amount of time, then all went green and started foaming to produce chlorine
4. lights went green on intelliph as they should
5. still have comm error in diagnostics
6. put new cell back in place and lights flashed extremely long time, then went low salt and red light on intelliph
Water temp is correct at around 87 degrees.
I changed nothing else in settings, everything was on as I normally operate the pool. Heat pump was on, but wasnt running because pool was at designated temp.
Attachments
i zoomed in more.. if you need better I can take another after bitCan you post the picture in good resolution?
Is there a communication wire from the SWG power card to the EasyTouch?
View attachment 350531
View attachment 350532
Attachments
the comm error is a secondary concern, if it is not the cause... just trying to get it producing chlorine like it always has. I pretty much just run and set it on the intelliph control. I dont use the easy touch much except to turn on lights... screen logic never has worked well....another issue lol
I am trying to find out what the salinity reading is.
It says low, but is it 0 or 2,300 ppm or what?
You have something connected to all 3 com ports.
What goes to what?
Can you post pictures in better resolution?
Blurry pictures are difficult to see.
Can you show the J20 com port in the EasyTouch?
What goes to what?
Can you post pictures in better resolution?
Blurry pictures are difficult to see.
Can you show the J20 com port in the EasyTouch?
salinity is around 3500 using both a lamotte digital probe and and taylor salinty test kit. they are within 100-200 of each other
here you go.
J1 com2 seems to run to heat pump
J2 com1 runs to the Screen Logic switch up in the attic
J3 com3 runs to SWG on J20 on main board
i also included pic of control panel showing lights and laminars on their switches
