In the manual there is a trouble shooting guide. Do you have gas to the heater? Can you tell if the electronic ignitor tried to click on? The pool pump must be on first before heater will kick on. Heater will kick on only if its set temperature is higher than the current water temperature, thus check the panel on the heater. Can you see any lights? When was last time it was working properly? Maybe post a picture of the panel and any model number could help investigation.