PB startup guy has secrets

Timujin

Silver Supporter
Nov 25, 2019
125
Riverside, CA
Day one of startup he tests all pool house equipment, checks auto fill, does a quick clean and adds some large white granules into the skimmer basket. I ask what are you adding? He says acid. Then he says I know pool chemistry blah blah blah. He says your water is green and you might have metals in the fill water. Sequestrant is $140 if you want it. Water may clear up in 3 days when I return without it.

He comes back today and says yeah you have metals. Cost is $170 if you want me to treat it. I say what happened to $140? Well the chemicals are more expensive than I thought. Ok I will pay $170 but tell me what chemicals you are adding, take a photo of the bottle or give me the names. I say please and add that I will pay him more money to share his secrets. HE SAYS ITS NOT ABOUT THE MONEY, but doesn't tell me what he is doing.

When I get home this packet in the pump basket.

I am not a poty mouth but why are these pool guys jerks? I want to tell him to KMA and stay away. I am testing my water daily and will record the results in Pool Math. Things better not go sideways after his last visit in two weeeks and I need him to come back.
 

Attachments

Last edited by a moderator:

bdavis466

TFP Expert
Platinum Supporter
Aug 4, 2014
5,529
San Clemente, CA
I'm quite familiar with your water and there's no metal in it.

Sequestrant for your size pool is $30 and is often provided by the plaster contractor so they don't get blamed for initial issues. The rest of that money bought a lot of Modelos.
 

Timujin

Silver Supporter
Nov 25, 2019
125
Riverside, CA
The cost of his "service" was included with my cost so he will finish his trips out. Next week should be more fun times.

Thanks for the support team TFP.
 
  • Like
Reactions: Casey

JoyfulNoise

TFP Expert
Platinum Supporter
May 23, 2015
17,284
Tucson, AZ
Your kids can use that worthless bag of beans in the pump basket for playing hopscotch with. That’s about all they’re good for.

Whether his costs were included or not, I would tell him his services aren’t needed and he can just skip the final trip over. Chances are he’ll do more harm than good or tell you that he’s found evidence of sneetches around your pool and the only way to fix that is for him to go get a $179.99 bottle of crystallized wildebeest urine to add to the pool water so that they stay away. 9 out of 10 sneetches agree that it works most of the time ....
 

YippeeSkippy

Mod Squad
LifeTime Supporter
Jan 17, 2012
14,628
Evans, Georgia
I think the reason he was so secretive was that he's clueless about what he's pushing/selling and doesn't want to admit to such. You could always call his bluff by taking a sample of water to a pool store (not his) and asking for metals test. Show hiim the results and tell him you want a refund on the Culator and possibly the sequestrant.

Newly filled pools *often* look more green than blue. In a day or two things get jiggy and they settle down to blue.

Pouring granules of any sort into a skimmer risks clogs in the line. Don't do it.

Maddie :flower:
 
  • Like
Reactions: Timujin

Timujin

Silver Supporter
Nov 25, 2019
125
Riverside, CA
Startup guy’s last day was yesterday. I cornered him and asked many questions about what he has been doing to my pool. He has only added chlorine, muriatic acid and clarifier. No phosfree which is good. He gave me some chemical ranges to shoot for which are on par with what is found here. I asked what I could do about the scale forming on my tile and he said just let it build up and pay a guy to cleaning in a year. Crazy. He pool service rate is $150/month. So I paid for this plus Modelos.

I am on my own now.
 

Richard320

TFP Expert
LifeTime Supporter
Jan 6, 2010
23,930
San Dimas, CA (LA County)
You're better off without him.

A decent test kit, a pole, a brush, and a vacuum all cost less than two months' pool service. And then you're in control. You have an amazing resource here to walk you through things.

As an aside, adjusting things to a slighty negative CSI can remove the white line on the tile over a long period of time.

If you're prepared to put some effort into it, a pumice stone and elbow grease will work faster. Be forewarned, It sounds horrible --- worse than nails on a chalkboard. And there will be lots of pumice grit to vacuum up. Personal experience: it's easier to do it from in the pool, with a pool noodle or two under you to hold you at a good work height. Crawling on hands and knees and reaching down is rough. Somehow it doesn't gouge the tiles despite the awful sounds.

Others have mixed up some 1/3 strength acid in a spray bottle and gone after the white ring with a brush.
 
  • Like
Reactions: Timujin