I ordered and contracted for Midnight Blue Diamond Brite. For the most part, the installer followed the third alternative for exposure listed on the SGM website - Wet Acid Wash (AKA Acid Start-Up or No Drain Acid Wash). It does call for setting the pool sit in 0 alkalinity for 3 days and to just brush it. The installer did not go over this process with me ahead of time, and his instructions neglected to tell me he was doing this. It also would seem that rather than testing the alkalinity before adding acid, he just dumped in an arbitrary amount of acid and way overshot what was needed (he would not tell me how much acid was added). From reading the SGM website, the Wet Acid Wash process does not seem ideal, but at least one of the company's processes was followed (sept for using too much acid in the acid wash process). Where the installer seems really off is that he implored me to keep the acid level high even after the 3 days and said the pH would go up on its own,
I have been speaking with the SGM sales rep daily, and he told me on Friday that the spa should be OK even with all the calcium that came out into the water during the exposure. I will ask him again on Monday if he has had experience with this much residual material coming off for days and clogging the filters. I have changed the cartridge filter in the spa 12 times since I brought the pH up, and the DE filter has been backwashed and reloaded 7 times so far. While I find it hard to believe this is normal, my question is will it stop eventually and will my pool and spa be OK.
The installer has no interest in coming to check up on his work. The 1.5 hour trip in each direction is too much of a deterrent. Not a good experience for me, but I am trying to make the best of it.
I still have a bit to go to get the CSI positive, but I am close (will add calcium to pool and bit more baking soda):
Pool:
ph 7.5
TA 110
CH 250
CYA 30
CSI -0.11
Spa:
ph 7.4
TA 130
CH 375
CYA 30
CSI -0.04