NEED POOL CLEAR QUICK

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We have already asked, they said no extensions
When is the contractor scheduled to start?


What is the insurance companies exact definition of "fixed"?
Get it in writing.

Be specific with the contractor and insurance company.
Write everything down. Get both their responses in writing.
A paper trail may aid in resolving this.
 
Start investigating new insurance companies. Hard to believe that if you have signed contracts for getting it all back into service, and have proof of the ongoing work to mitigate the issues, that they won't work with you to resolve.
 
Hard to believe that if you have signed contracts for getting it all back into service, and have proof of the ongoing work to mitigate the issues, that they won't work with you to resolve.
I'd find it hard to believe that it was possible to get anyone on the phone with the power to allow an exception to their policy. I've had a couple no-brainer situations that went nowhere with large companies.

It also may be out of their hands if they are required to have said rules. Zombie homes after the last housing market collapse forced banks to maintain the properties they took ownership of. Stagnant or empty pools would go hand in hand with overgrown lawns.
 
Is there anything to avoid damaging with too high choline levels? I expect there is not...

Therefore why limit to normal SLAM level when using significant higher levels each night would speed up the process with normal SLAM levels in daytime.

I expect a pool service company would have a high powered portable vac and filter setup to remove solid organics.

How will the insurance company verify the photo have not been "improved" with AI? Do they care as much how the paving/ladder/fence looks as the water colour?
 
Is there anything to avoid damaging with too high choline levels? I expect there is not...

Therefore why limit to normal SLAM level when using significant higher levels each night would speed up the process with normal SLAM levels in daytime.
It doesn’t speed it up very much and it burns off much more quickly the higher it gets. So it’s just burning money and potential bleaching of stuff is the concern.
 
When is the contractor scheduled to start?


What is the insurance companies exact definition of "fixed"?
Get it in writing.

Be specific with the contractor and insurance company.
Write everything down. Get both their responses in writing.
A paper trail may aid in resolving this.
Any update to these questions?
 
I would take the filter out of the equation for right now. Turn the lever on top of your filter to recirculate only for about 2 days/nights. Get AND keep your chlorine level up to SLAM level as seen in this chart:
1746992380403.png

I would also brush the pool to loosen all of the gunk off the walls.

It is going to take GALLONS as in many gallons of chlorine to turn this around but it CAN be done!!! The more you test and keep the FC level up to SLAM level the faster it will clear up.
 
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Is there anything to avoid damaging with too high choline levels? I expect there is not...

Therefore why limit to normal SLAM level when using significant higher levels each night would speed up the process with normal SLAM levels in daytime.
The active chlorine level (HOCl) rises quickly in a non-linear way as the FC/CYA ratio climbs. SLAM is sweet spot in that curve. Above that, the HOCl % flattens. It will not improve the speed of the clear. MAINTAINING SLAM level FC for your CYA will shorten the clear time. The more often you test and replace, the faster it will clear.

We do not recommend that you add higher than SLAM, not necessary, and avoids any issues with bleaching liners or other people or equipment damage. You are also spending extra $$.

The better answer is to maintain SLAM every two hours during the night...again it is about maintaining.
 
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If only it was pratical to test and add bleach while sleeping.... As well as in the day time.

(It a shame you can't rent a system that reliability measures free chlorine and controls a dosing pump so SLAM levels can be maintained 24/7 until a pool is sorted. Would also need pump that quickly mixed the bleach into the pool)
 
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Start investigating new insurance companies. Hard to believe that if you have signed contracts for getting it all back into service, and have proof of the ongoing work to mitigate the issues, that they won't work with you to resolve.
Unfortunately we live in Charleston SC and insurance is hard to find as many companies are pulling out due to hurricanes.
 
I will post a full chemical reading tonight. Attached is a picture of the pool after maintaining slam levels for several days with the pump running 24/7. I also was able to scoop out a 5 gallon bucket full of debris from the bottom. The milky picture is what it looks like when I came home from work and the green picture is what it looks like immediately after brushing it.
We have hired a company to help us however, it seems like they are just dumping chemicals in and not brushing or any other cleaning things and they are only coming sporadically once every few days so not super helpful.

As for all the insurance questions, I have clarified multiple times with them and all they need is a picture of clean water so we can see the bottom most likely to do with if anyone was to fall in it we’d be able to see them and prevent drowning issues. They are aware that we are under contract with the pool contractor however rules are rules and they will not provide any extensions. We also really need this insurance company as they are quoted 2 grand less than all other insurance companies because we live on the East Coast and hurricanes are causing a lot of premiums to go up and a lot of companies to pull out of this area. And to whoever said, I should post an AI picture believe me I wish I could but that’s fraud and super illegal.
 

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I will post a full chemical reading tonight. Attached is a picture of the pool after maintaining slam levels for several days with the pump running 24/7. I also was able to scoop out a 5 gallon bucket full of debris from the bottom. The milky picture is what it looks like when I came home from work and the green picture is what it looks like immediately after brushing it.
We have hired a company to help us however, it seems like they are just dumping chemicals in and not brushing or any other cleaning things and they are only coming sporadically once every few days so not super helpful.

As for all the insurance questions, I have clarified multiple times with them and all they need is a picture of clean water so we can see the bottom most likely to do with if anyone was to fall in it we’d be able to see them and prevent drowning issues. They are aware that we are under contract with the pool contractor however rules are rules and they will not provide any extensions. We also really need this insurance company as they are quoted 2 grand less than all other insurance companies because we live on the East Coast and hurricanes are causing a lot of premiums to go up and a lot of companies to pull out of this area. And to whoever said, I should post an AI picture believe me I wish I could but that’s fraud and super illegal.
Also there is now a clog in the skimmer line so pulling everything through main drain & hot tub drain.
 
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Glad to see some progress. Are you using one of our recommended test kits now? You need to find out what random chemicals your "helpers" have put in the water or you may never get to the end of this.
This is a concern. I think the no drain water exchange would be the best advice personally. And don’t put anything else in the water except liquid chlorine.
 
This is a concern. I think the no drain water exchange would be the best advice personally. And don’t put anything else in the water except liquid chlorine.

I would not worry about whatever chemicals are being put in the pool to get it clear.

The pool will be drained in a month and no one will swim in it.

Whatever gets it clear.
 

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