Most (not all) of my test and addition history has become zeros in the app (but I can see the data here).
My app shows mostly zeros!
- Thread starter jnojr
- Start date
I signed out, cleared all cache and storage, signed in, it synched... and still a bunch of zeros. But not everything!
- May 3, 2014
- 58,603
- Pool Size
- 6000
- Surface
- Fiberglass
- Chlorine
- Salt Water Generator
- SWG Type
- Pentair Intellichlor IC-40
Can you drop us an email at [email protected]? I’ve yet to see this issue, but we’ll get you sorted out. ?
We’ve seen a weird entry in one of your logs that we altered yesterday so we were crossing our toes us editing that point addressed the issue.
Also, from your device, can you try to access this site and let us know what you see
Also, from your device, can you try to access this site and let us know what you see
redth
TFP Guide
- Jun 21, 2016
- 97
- Pool Size
- 84000
- Surface
- Vinyl
- Chlorine
- Salt Water Generator
@jnojr does your phone have a different language or region set other than English and USA/Canada ?
I don't see the 0's though I did see the negative infinity, but that should now be corrected in your data. I've added some code to guard against CSI ever calculating to NaN or Negative/Positive infinity in the future.
I don't see the 0's though I did see the negative infinity, but that should now be corrected in your data. I've added some code to guard against CSI ever calculating to NaN or Negative/Positive infinity in the future.
- Feb 6, 2015
- 6,181
- Pool Size
- 12300
- Surface
- Plaster
- Chlorine
- Salt Water Generator
- SWG Type
- CircuPool RJ-45 Plus
I am also having an issue. Samsung Galaxy Tab A (SM-T550) on Android 7.1.1 - English and USA. Going to https://api.poolmathapp.com/hello gives the expected "Hello from TroubleFreePool!"
After force stop, clear cache, delete data and device reboot - when opening the app and signing in, I get the screen shown below. At first the screen is normal brightness and without the syncing box, then screen dims. I let it attempt to sync several times - once for over 30 minutes. No change. Screen stays dimmed even when returning to home screen until i actually close the PoolMath app.
I also deleted the app, rebooted and reinstalled the app. Signed back in and got the same thing.
From the Play Store, I see that the app may not be optimized for my device.
Not the end of the world - I can access fine from my iPhone.
After force stop, clear cache, delete data and device reboot - when opening the app and signing in, I get the screen shown below. At first the screen is normal brightness and without the syncing box, then screen dims. I let it attempt to sync several times - once for over 30 minutes. No change. Screen stays dimmed even when returning to home screen until i actually close the PoolMath app.
I also deleted the app, rebooted and reinstalled the app. Signed back in and got the same thing.
From the Play Store, I see that the app may not be optimized for my device.
Not the end of the world - I can access fine from my iPhone.
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