Jandy VSSHP270DV2A louder from fan/motor area

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Jared07

Member
Jul 9, 2022
24
Belle Chasse, LA
Pool Size
17000
Surface
Plaster
Chlorine
Salt Water Generator
SWG Type
Jandy Aquapure 1400
Fellow TFPer’s,
We have a Jandy ePump VSSHP270DV2A that was installed Sep 2022 by a Jandy authorized installer. It seems to be much louder than I remember post install and I think it’s happened gradually over time. It did happen suddenly once before and the cause was a dead lizard jammed in the cooling fan area. I figured at this point it was the same and honestly hadn’t noticed it until the neighbors said it seemed louder. I took off the cover for the cooling fan and all I could find was more debris than usual (recently completed landscape project where they brought in sand/soil to bring up elevation after a drainage project. I fear maybe they slung it around the fan and it was ingested since it seems to coincide with when the neighbors mentioned it. Cleaned it off but the sound remains…is this a normal sound for this pump? I have a pending warranty request with Jandy for someone to come take a look. Any ideas are much appreciated!
-One video is 1250 RPM (usually run low speed at 1750 to keep some skimming action….our yard is a perimeter of bamboo and the leaves are constant) and the other is 2750 RPM
-impeller is clear, we use skimming baskets with hair nets…the only thing I haven’t checked is the cartridges (been about 3 months since I’ve cleaned them but no rise in filter psi right now)

 
Jared07 said:
Fellow TFPer’s,
We have a Jandy ePump VSSHP270DV2A that was installed Sep 2022 by a Jandy authorized installer. It seems to be much louder than I remember post install and I think it’s happened gradually over time. It did happen suddenly once before and the cause was a dead lizard jammed in the cooling fan area. I figured at this point it was the same and honestly hadn’t noticed it until the neighbors said it seemed louder. I took off the cover for the cooling fan and all I could find was more debris than usual (recently completed landscape project where they brought in sand/soil to bring up elevation after a drainage project. I fear maybe they slung it around the fan and it was ingested since it seems to coincide with when the neighbors mentioned it. Cleaned it off but the sound remains…is this a normal sound for this pump? I have a pending warranty request with Jandy for someone to come take a look. Any ideas are much appreciated!
-One video is 1250 RPM (usually run low speed at 1750 to keep some skimming action….our yard is a perimeter of bamboo and the leaves are constant) and the other is 2750 RPM
-impeller is clear, we use skimming baskets with hair nets…the only thing I haven’t checked is the cartridges (been about 3 months since I’ve cleaned them but no rise in filter psi right now)

Click to expand...
Not normal VSP sound. Where is the water below the pump coming from?
 
Jared07 said:
That’s not water just a little residual lubricant from spraying some on the fan shaft when I had the cover off. not sure if that was a hood or bad idea now… No leaks at all from the pump.
Click to expand...
*good idea. It definitely doesn’t sound normal. Everything seems to be operating normally. I’m going to check the cartridges in the filter tomorrow. I don’t think that’s the issue but trying to rule out everything.
 
Just to follow up in case anyone else has similar noises from a Jandy ePump - authorized warranty specialist came out and diagnosed bad bearings and is going to replace motor and seal under warranty. New motor should be in next week. In the interim we are running at lower RPM (1750) for ~8 hours a day and keeping a close eye on chlorine levels (pool water is 90-93 degrees in SE Lousiana).
 
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