When my 3-year warranty expires. I'm not buying a new one, but rather updating the board, to an ET 8.For some sales people, not all, (I do not want to generalize since there are wonderful people in the biz) spending too much time with a client mitigates the risk of losing another. This holds true now due to COVID. The PBs are flooded with interest and the sales team want to sell. They may also be short-staffed. Are you going to upgrade your ET?