I had to replace my IC40 salt cell back in July as the old unit was at end of life. However, my new unit is extremely difficult to remove and reinstall as the fittings are hard to turn over the male threads. I've had to use an oil filter wrench when I initially installed it and had to use one last weekend when acid cleaning it. The wrench was required to properly secure the acid cleaning screw and also needed upon removal and reinstallation into the system. The unit is working well and there are no leaks, but it doesn't seem normal with how hard it is to turn the union fittings. I've seen on this forum that a strap wrench is often recommended for removal but shouldn't be required upon reinstallation.
Is it possible that this unit had a manufacturing defect causing the mail threads to not line up properly with the female fittings? I'm thinking at this point I should contact Pentair and try to get a warranty replacement. Is this recommended or is this a common problem?
I'd rather not go through this effort every 3 months to clean the cell.
Thanks
Is it possible that this unit had a manufacturing defect causing the mail threads to not line up properly with the female fittings? I'm thinking at this point I should contact Pentair and try to get a warranty replacement. Is this recommended or is this a common problem?
I'd rather not go through this effort every 3 months to clean the cell.
Thanks