IC40 reading 9000ppm salt

[jlamb5990]

Up until today my IC40 has been working like a dream. Salt reading was 3800 and making pool maintenance easy as could be.

Just checked today and noticed screen logic said 9900ppm salt and the bell is blinking green. My Taylor kit proves that wrong (3400ppm). But wondering what could be be happening. Is there a way to reset the cell? It’s only 6 months old and was a self install. Is there any warranty coverage for that?

Also will it still make chlorine with this high reading? We are having a party here tomorrow for the fourth and don’t want to wake up to a green pool in the morning. Thanks!

 

[JamesW]

 

[JamesW]

Ecommerce (EC) products: Products purchased from an Authorized Pentair Online Reseller (products beginning with EC-) receive a one (1) year (parts only) warranty from the date of purchase.

The exceptions are: IntelliChlor cells and IntelliFlo SVRS pumps which receive a two (2) year warranty.

EC products are not eligible for the bundled three (3) year extended warranty.

Pool Product Warranty Information

Whether you are planning a pool party for friends and family or prefer the serene sensation of a calm pool, Pentair has the pool and spa solutions just for you.

www.pentair.com

 

[jlamb5990]

Just did this and it’s showing over 100*. My salt is showing 9900. Salt Light blinking green. Looks like a bad thermostat. My question is will the bell still make chlorine with the light blinking? Curious how urgent of a thing this is

 

[jlamb5990]

We also had the heater on for a bit earlier because all the rain cooled the pool down a bunch. Could that cause a temporarily high salt reading?

 

[jgofnj]

I can’t say much for the SWG cell issue, but I can tell you that you should not have a green pool tomorrow. You can and should feed it liquid chlorine if needed. No harm will be done to use traditional methods to chlorinate for the short period.

 

[jlamb5990]

I can’t say much for the SWG cell issue, but I can tell you that you should not have a green pool tomorrow. You can and should feed it liquid chlorine if needed. No harm will be done to use traditional methods to chlorinate for the short period.

Oh ya I totally agree with that. I have some bleach ready and pucks (for real emergencies) to go incase. Just wondering if I actually have to use it or if the cell will still work.

 

[JamesW]

I would cut the green or white wire as shown in the video to try to make it work again and then ask Pentair to send you a new flow switch.

 

[Jimrahbe]

jlamb,

The cell will still make chlorine with high salt.

It is more of a reading issue, then an actual issue.

Just look at your "Cell" light.. At 50% output the cell light will be on for 2.5 minutes, when the cell is making chlorine, and then off for 2.5 minutes, when the cell is at rest. As long as the Cell light is working, your cell is making chlorine.

No need to panic.

Thanks,

Jim R.

 

[jlamb5990]

jlamb,

The cell will still make chlorine with high salt.

It is more of a reading issue, then an actual issue.

Just look at your "Cell" light.. At 50% output the cell light will be on for 2.5 minutes, when the cell is making chlorine, and then off for 2.5 minutes, when the cell is at rest. As long as the Cell light is working, your cell is making chlorine.

No need to panic.

Thanks,

Jim R.

Jim

Exactly what I want to hear. Thanks for the great advice as usual!

 

[JamesW]

The reading for salt is way too high and the high temp reading would make the salinity reading be too low not too high.

Check the cell for scale and clean it if necessary, but only if necessary.

What is the CSI?

 

[jlamb5990]

The reading for salt is way too high and the high temp reading would make the salinity reading be too low not too high.

Check the cell for scale and clean it if necessary, but only if necessary.

What is the CSI?

CSI is .06

 

[JamesW]

Check for scale and clean if needed.

Maybe cut the white or green wire to see what that does.

Ask Pentair to send you a new flow switch?

 

[jlamb5990]

Check for scale and clean if needed.

Maybe cut the white or green wire to see what that does.

Ask Pentair to send you a new flow switch?

Update: I just checked the thermoster again and its actually reading the right temp. It was at 80%/100% which is 85*-95* which is right. Salt now shows 7100ppm which is still too high but down from 9900ppm and still incorrect. Any other ideas what could be causing the false high reading.

 

[Jimrahbe]

j,

What are you using to test your actual salt levels?

Thanks,

Jim R.

 

[jlamb5990]

j,

What are you using to test your actual salt levels?

Thanks,

Jim R.

Taylor k1766. Just tested again for my sanity and it came in at 16 drops so 3200ppm

 

[Jimrahbe]

J,

Does the cell light work as it should? On and off with chlorine production?

Thanks,

Jim R.

 

[jlamb5990]

J,

Does the cell light work as it should? On and off with chlorine production?

Thanks,

Jim R.

I haven’t seen it go off ever but it’s definitely on.

 

[jlamb5990]

It goes off when the pump is off and then shows the correct % reading (matches my screenlogic) when pump is running

 

[JamesW]

Check the salinity a different reliable way.

Are you sure that you are doing the test correctly?

Did you check for scale?

Have you added salt lately?

If there is no scale, file a warranty claim and ask for a replacement cell.