IC30 No Salt Light

Welcome to TFP.

How old is the cell?

Never seen that before. You may need to call Pentair Technical Support
Sanford, North Carolina (8 A.M. to 4:30 P.M. ET)
Phone: (919) 566-8000
Fax: (919) 566-8920
Moorpark, California (8 A.M. to 4:30 P.M. PT)
Phone: (805) 553-5000 (Ext. 5591)
Fax: (805) 553-5515

Take a look at what the diagnostics tell you. Enter “Diagnostic Mode” by pressing and holding the MORE button for 3 seconds, until light indicates you are in diagnostic mode. While in “Diagnostic Mode”, you can advance to the next screen by pressing the MORE button. You will not be able to go back to the previous screen. You can only advance by pressing the MORE button.

Press the MORE button to the third screen - Salinity (ppm)
Displays last salinity level (ppm) recorded by the unit. While on this screen the unit is able to take real-time salinity readings, which can be accessed by pressing the LESS button.
 
ok, so the cell is 18 months old. I was able to get into diagnostic mode, and it’s at 3509 ppm.

That is within acceptable range.

Maybe the salt LED light failed. Put a warranty claim in with Pentair about it.
 
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