Recently changed out our RS4 board with a iAqualink 2.0 iQ20-RS upgrade kit. Done professionally. I am pretty good at tech so I did an iphone network sync with my Orbi network easy peasy. I can open my Orbi app and show the iaqualink (with the correct device number) is on line with the network. I then go to the website for iaqualink - I have an account - and try to add a location - punch in the device name and give the pool a name (that was fun) then it returns with an error message to make sure iq20 is on line and connected to the same network.
I seached the web with no help. Tried to call Jandy - put on hold, then ignore and then the went home. Any idea of how to solve the problem? Should I resync the iQ20? I did notice that there were three options for my network on the "iaqualink" start up screen but I think that is due to us having three orbis for our large house (one base and two satillites --Open to lots of fixes - cant program until I get the location issue solved.
I seached the web with no help. Tried to call Jandy - put on hold, then ignore and then the went home. Any idea of how to solve the problem? Should I resync the iQ20? I did notice that there were three options for my network on the "iaqualink" start up screen but I think that is due to us having three orbis for our large house (one base and two satillites --Open to lots of fixes - cant program until I get the location issue solved.
