I finished building my pool a few weeks ago and I haven't been able to get the heater to work. Everything is brand new. It's a Hayward H350FDN. My gas company has come out and installed a bigger meter to support the 350,000 btu for it. Plumber installed new gas line with regulator.
We measure 8.5"WC on the inlet but it's impossible to measure the output since the heater fires up, we can smell gas and then shuts off right away (blower still goes). Then it cycles 5-6 times or so and spits out the IF code. I have tried cycling this way for over an hour with no luck. Also removed the manifold to clean the burners to make sure no webs were there. Tried to increase/decrease pressure on the adjustment screw as well.
So after trying all this I contacted Hayward support in hopes a tech would come out to help. They sent me a link to check my authorized repair dealers in the area and there are only a few. I've been waiting 2 weeks for the first dealer to come out after they said they would on Wednesday and they won't call me back now lol. So I have another dealer coming in 2 weeks. But is there something else I should try while I wait? I don't want to mess anything up since it's a brand new unit, but I'm willing to try any suggestions you might have. It's getting colder at night now and my 1 year is getting chilly in the pool during the day and I would to heat it up for him.
Thanks!
We measure 8.5"WC on the inlet but it's impossible to measure the output since the heater fires up, we can smell gas and then shuts off right away (blower still goes). Then it cycles 5-6 times or so and spits out the IF code. I have tried cycling this way for over an hour with no luck. Also removed the manifold to clean the burners to make sure no webs were there. Tried to increase/decrease pressure on the adjustment screw as well.
So after trying all this I contacted Hayward support in hopes a tech would come out to help. They sent me a link to check my authorized repair dealers in the area and there are only a few. I've been waiting 2 weeks for the first dealer to come out after they said they would on Wednesday and they won't call me back now lol. So I have another dealer coming in 2 weeks. But is there something else I should try while I wait? I don't want to mess anything up since it's a brand new unit, but I'm willing to try any suggestions you might have. It's getting colder at night now and my 1 year is getting chilly in the pool during the day and I would to heat it up for him.
Thanks!